Store Manager - Coffs Harbour

Role Overview As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience. What You’ll Do Lead and inspire your team to create warm, welcoming, and meaningful customer experiences Drive performance across the customer experience, store sales, and store presentation Create a team culture grounded in trust, fun, and our values Lead day-to-day operations including rostering, stock management and visual merchandising Coach, develop, and grow your team through clear communication and meaningful feedback Bring our brand, products and values to life in-store - every day About You A confident and values-led leader with proven experience in retail management Committed to creating a high-performing, high-trust team environment Motivated by meaningful connection and customer experience - not just transactions Calm, focused and ready to solve challenges with clarity and care Organised, outcomes-driven, and energised by the fast pace of retail What You’ll Love A generous team member discount across our full range of fragrance, décor and gifting Monthly store bonus program and performance-based incentives Recognition that feels real with shoutouts, milestones, and meaningful celebration Access to our Employee Assistance Program (EAP) for you and your immediate family Support to grow with leadership development, coaching and progression opportunities Find your moment with dusk This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable.If you’re ready to take the next step in your leadership journey, we’d love to meet you.