STUDIO MANAGER / SKIN THERAPIST

About the role

This is not a sit-in-the-office manager role. You'll be on the floor, treating clients, leading the team and making sure the studio runs exactly as it should. You'll work closely with the founders during the pre-opening period, then take ownership of the day-to-day operation once the doors open.

Key responsibilities

• Leading and overseeing the SKN EDIT team
• Performing express facial treatments and delivering an exceptional client experience
• Managing daily studio operations, opening and closing procedures
• Coordinating staff, breaks and workflow throughout the day
• Maintaining treatment standards, presentation and hygiene
• Ensuring the studio consistently feels and operates like SKN EDIT
• Managing stock levels and day-to-day operational requirements
• Supporting team training and onboarding
• Handling client questions or issues confidently
• Helping drive memberships, rebooking and retail performance

About you

• Previous experience in skin, beauty, dermal therapy or a similar treatment environment
• Previous leadership, senior therapist or management experience
• Relevant beauty or skin qualifications
• Strong knowledge of skincare and facial treatments
• Excellent customer service and communication skills
• Confidence leading, supporting and motivating a team
• Strong organisational skills and attention to detail
• The ability to stay calm and organised in a fast-paced environment
• Confidence using booking systems and technology
• A positive, proactive approach to problem-solving

About us

SKN EDIT is a new kind of facial bar coming to the Gold Coast. We're taking the traditional facial appointment and editing out everything that makes it difficult to fit into real life: the 90-minute commitment, the big price tag and the feeling that good skin needs to be a whole event. Our approach is simple: high-tech, results-driven facial treatments in around 20 minutes, designed to fit into your day.