Food & Beverage Attendant

Company Description

Nestled in the heart of Cairns, Pullman Cairns International is a leading 5-star hotel known for its elegant design, vibrant atmosphere, and genuine Far North Queensland hospitality. With a mix of stylish restaurants, lively bars, and extensive event spaces, the hotel attracts a diverse blend of leisure guests, corporate travellers, and locals-creating a dynamic and ever-changing environment.

Joining our Food & Beverage team means becoming part of a fast-paced, hands-on operation where no two days are the same. You'll gain experience across multiple outlets, work with premium products, and learn from experienced hospitality professionals who are passionate about service excellence. With strong training, development opportunities, and a supportive team culture, this is a great place to build your hospitality career within the global Accor network.

Job Description

Step into a varied and energetic role where you'll experience all aspects of a premium 5-star hotel operation. From Coco's Kitchen + Bar to the Pool Bar and our busy event spaces, you'll be part of everything from relaxed breakfasts to vibrant poolside service and large-scale functions. With a mix of AM and PM shifts, this role offers genuine variety and the chance to build well-rounded hospitality experience.

We're looking for enthusiastic, reliable team members who enjoy working in a team environment and take pride in delivering memorable guest experiences. As a Food & Beverage Attendant, you'll bring a positive, guest-first approach and help ensure smooth, efficient service across all areas of the hotel.

What You'll Do

• Deliver warm, engaging service across restaurant, bar, poolside, and event spaces
• Take and deliver food and beverage orders accurately and efficiently
• Assist with setting up, operating, and packing down service and event areas
• Maintain high standards of cleanliness, hygiene, and presentation
• Recommend menu items and confidently upsell where appropriate
• Work collaboratively with the team to ensure seamless service delivery
• Uphold brand standards and contribute to a welcoming, positive culture

Qualifications

A friendly, guest-focused attitude and passion for hospitality

• Previous experience in hospitality or customer service (preferred)
• Strong teamwork skills with a positive, can-do approach
• A current Responsible Service of Alcohol (RSA) certificate
• Flexibility to work a rotating roster including nights, weekends, and public holidays

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.