Store Assistance Manager or Manager (Sushi train shop)

About Us

Hero Sushi is an Australian-based Japanese food brand dedicated to delivering fresh, high-quality sushi and exceptional customer service. We are committed to consistency, freshness, and providing a great customer experience in a fast-paced and positive team environment.

About the Role

We are seeking experienced, enthusiastic, and hands-on Assistant Managers and Store Managers to lead operations across three of our high-volume Sushi Train venues.

In this role, you will oversee both Front of House (FOH) and Back of House (BOH) operations. You will play a key role in driving daily operations, mentoring staff, ensuring strict food safety standards, and maintaining an outstanding customer experience.

Store Location (Vacancies at 3 locations)

• Barangaroo: Shop T3 / 300 Barangaroo Ave, Barangaroo NSW 2000
• Sydney CBD (Gateway): L1-07 Gateway, 1 Macquarie Place, Sydney NSW 2000
• Hornsby: Shop 3038 / 236 Pacific Hwy, Hornsby NSW 2077

(Please indicate your preferred store location(s) in your application.)

Key Responsibilities

• Lead and supervise daily restaurant operations across both FOH and BOH.
• Manage, train, and mentor team members to deliver exceptional food quality and customer service.
• Ensure strict compliance with Company Standard Operating Procedures (SOP), Recipes, Hygiene, and Food Safety regulations.
• Manage staff scheduling (rostering), inventory control, and daily stock management.
• Maintain continuous clean operations and high safety standards across the venue.
• Drive store sales targets and maintain smooth service during peak trading periods.

Shifts & Availability

• Full-Time role (38 ordinary hours per week guaranteed).
• Additional hours worked beyond the guaranteed 38 hours may occur based on business needs, paid/compensated in accordance with the applicable Award provisions.
• Flexible availability required, including weekdays, weekends, and peak dining hours (operational hours between 9:00 AM and 9:00 PM).

Pay & Conditions

• Pay rates in accordance with the Restaurant Industry Award 2020 (based on experience and position level).
• Full training provided with long-term career growth opportunities within a growing national brand.

Requirements

• Proven management or supervisory experience in hospitality (Japanese cuisine or Sushi Train experience is highly regarded).
• Valid Australian working rights (Full-time work rights required).
• Strong leadership, communication, and organizational skills.
• Ability to thrive and lead under pressure in a fast-paced environment.
• Reliable, punctual, and highly responsible.

How to Apply

Please submit your resume along with your preferred store location and general availability. Only shortlisted applicants will be contacted for an interview.

Please note: The hourly rate shown below is based on the applicable Adult rate under the Restaurant Industry Award 2020. Junior rates apply separately in accordance with the Award.

Job Type: Full-time

Pay: $30.00 – $35.00 per hour

Work Authorisation:

• 오스트레일리아 (Required)

Work Location: In person