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GP West Medical Group
GP West Medical Group is currently seeking experienced and enthusiastic Part-Time Medical Receptionists to join our team at Gwelup Medical Centre. We are looking for reliable and professional Medical Receptionists who…
About the role
GP West Medical Group is currently seeking experienced and enthusiastic Part-Time Medical Receptionists to join our team at Gwelup Medical Centre.
We are looking for reliable and professional Medical Receptionists who are available to work 20 hours or more per week and are confident working in a busy GP practice environment.
As a Medical Receptionist, you will be the first point of contact for our patients, doctors and allied health providers. You will play an important role in providing a welcoming, professional and efficient experience for our patients.
The successful applicants will primarily be based at Gwelup Medical Centre, with the opportunity for additional hours where available to cover annual leave, sick leave and other staffing requirements.
Welcoming patients and providing friendly and professional customer service.
Answering and managing incoming patient calls and enquiries.
Booking, rescheduling and cancelling appointments.
Managing doctors' appointment books and schedules.
Updating and maintaining accurate patient information.
Processing Medicare claims and private billing.
Processing payments and generating invoices.
Managing incoming and outgoing correspondence and mail.
Responding to doctors' and team members' requests in a timely manner.
Maintaining patient confidentiality and following practice policies and procedures.
Assisting with general administrative duties as required.
The successful applicants will have:
Minimum 2 years' experience in a medical reception role.
Previous experience working in a GP or medical practice environment.
Best Practice software experience is highly desirable.
Availability to work 20 hours or more per week.
Excellent communication and interpersonal skills.
A friendly and professional telephone manner.
Strong computer and administrative skills.
The ability to multitask and priorities effectively in a busy environment.
Excellent attention to detail.
The ability to work independently as well as part of a team.
A professional, reliable and patient-focused approach.
Part-time employment with an established and growing medical group.
20+ hours per week.
A supportive and friendly team environment.
Opportunity for additional hours and shift coverage where available.
A stable position based at Gwelup Medical Centre.
If you are an experienced Medical Receptionist looking for a part-time opportunity and are available to work 20 hours or more per week, we would love to hear from you.
Please include your preferred days and hours of availability in your application.
Only applicants with relevant medical reception experience will be contacted.
Previous applicants need not re-apply.
Unsolicited referrals from recruitment agencies will not be accepted.
Please address your resume and cover letter to Jyothy and email your application to ••••@gpwest.com.au.
For more information about GP West Medical Group, please visit www.gpwest.com.au.
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