Clinical Support Officer - Targeted

Be the organisational backbone of a busy surgical ward, supporting our clinical team while building valuable healthcare administration experience in a friendly, supportive environment.

Employment Type: Temporary Part Time until August 2027

Position Classification: Admin Clinical Support Officer Level 3

Remuneration: $37.27 - $38.44 per hour + super

Hours Per Week: 8

Requisition ID: REQ687015

Location: John Hunter Hospital | Awabakal Country

Applications Close: Sunday, 13th September 2026

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

Where You'll Be Working

The Surgical Services unit at John Hunter Hospital plays a vital role in our healthcare system, including a range of administrative and support functions crucial for the efficient operation of Surgical Services. This position is based on our dynamic and busy General Surgical Ward J3, where you will be working alongside our team of nurses, doctors, allied Health Staff and administration. You will be working Monday, 8:30 am to 5:00 pm, job sharing with our other wonderful CSO.

The culture is highly supportive and collaborative, with a strong emphasis on teamwork and professional development. Our staff are encouraged to take initiative and manage competing priorities, and we foster continuous learning and improvement. The work environment is dynamic and fast-paced, reflecting the demands of a major hospital. You will encounter situations that require you to handle sensitive matters with empathy and professionalism.

About The Role

This is a fast-paced, varied role where no two days are the same. Every day brings new challenges, unexpected tasks, and opportunities to learn, making it an ideal position for someone who enjoys variety and thrives in a dynamic environment. You'll be balancing competing priorities, so strong organisational and multitasking skills are essential.

You'll be supported by a friendly, knowledgeable team who are committed to helping you learn and develop. The role also offers broad exposure to many areas of healthcare administration and operations that people may not typically see, providing valuable experience and insight into the health sector.

The role is dynamic with a variety of tasks each day, including but not limited to:

HealthrosterSalary and WagesWHS ReportsiProcurementStaffLink (checking leave and staff contracts)ChemAlertMy Health Learning (submitting in-services and pulling staff reports)Safety walksAFMFilingSingle Digital Patient Record and relevant reportsCleaning storeroomsReplacing staffing

Hours Of Work

Applicants must be available to work Monday, 8:30 am to 5:00 pm.

About You

Our ideal candidate is proactive, organised, adaptable, and passionate about making a positive difference. They demonstrate initiative, communicate effectively, and are able to manage competing priorities while maintaining a high level of professionalism and attention to detail. They are empathetic when handling sensitive situations, work well as part of a team, and have strong problem-solving skills.

The most important qualities are a positive attitude, initiative, adaptability, excellent organisational and communication skills, attention to detail, professionalism, and a genuine willingness to learn. These attributes are essential for succeeding in a fast-paced healthcare environment and supporting the clinical staff.

How You'll Be Supported

The successful applicant will be well supported from day one. They will receive a comprehensive orientation to the ward from our Nurse Unit Manager, Lisa, followed by a structured two-week training program alongside one of our experienced Clinical Support Officers within Surgical Services. This hands-on training is designed to provide a smooth transition into the role and build confidence across all aspects of the position.

In addition to face-to-face mentoring, employees will complete relevant online learning and have ongoing access to support from a friendly, knowledgeable team who are always willing to answer questions and assist one another. There are also ongoing education and career development opportunities available, supporting continuous learning and professional growth within the organisation.

What We Can Offer You

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

4 weeks annual leave (pro-rata for part time employees)Salary packaging options - up to $11,600 plus novated leasingFitness Passport for health and well-being - discounted gym options for you and your familyEmployee Assistance Program (EAP) for staff and family members

Additional Information

An eligibility list will be created for future temporary part time vacancies.To be eligible for employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information?

Click here for the Position Description Find out more about applying for this position

For role related queries or questions contact Isabella Pearsall on isabella.pearsall@health.nsw.gov.au

Information For Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support.

#AboriginalEmployment