Admin and Scheduling team member with Marketing twist

Administration & Scheduling Coordinator – Part-Time or Full-Time option

REPARE Electrical & Air Conditioning is a dynamic and growing family-owned business servicing South Brisbane, Logan and the northern Gold Coast. We’re looking for an Administration & Scheduling Coordinator to join our team and help keep our busy office and field team running smoothly.

This is a part-time or full-time opportunity for the right person - must be able to start early morning.

If you’re highly organised, great at managing your time, enjoy working with tradespeople and customers, and can stay calm when things get busy, we’d love to hear from you.

This role has a strong focus on administration, scheduling, workflow and process management, with marketing and social media responsibilities also forming part of the position.

What You’ll Be Doing

Scheduling & Administration

• Scheduling and coordinating jobs for our electrical and air conditioning technicians.

• Managing technician calendars and ensuring jobs are allocated efficiently.

• Monitoring the daily workflow and adjusting schedules when things change.

• Communicating with technicians throughout the day to keep jobs moving.

• Coordinating with customers regarding appointments, changes and job requirements.

• Following established processes to ensure jobs progress from enquiry → booking → scheduling → completion → invoicing.

• Identifying scheduling conflicts, delays or issues and resolving them quickly.

• Keeping our job management system and customer information accurate and up to date.

• Following up outstanding jobs, quotes and customer enquiries.

• Helping ensure the team has the information they need to complete jobs efficiently.

• Maintaining a smooth flow of communication between customers, office staff and tradespeople.

• Completing general administration and office support tasks as required.

Marketing & Social Media

• Managing and scheduling content across Facebook, Instagram and LinkedIn.

• Creating and coordinating social media posts, promotions and business updates.

• Assisting with our monthly client newsletter.

• Supporting marketing campaigns and promotions.

• Helping keep our website and online presence up to date.

• Coming up with ideas to help promote REPARE and engage with our customers.

What We’re Looking For

We’re looking for someone who is organised, proactive and confident who can take ownership of their role.

Essential Skills & Experience

• Previous scheduling, coordination or administration experience.

• Excellent time management and organisational skills.

• Experience managing multiple tasks and priorities at the same time.

• Ability to work well under pressure and remain calm when things don't go to plan.

• Strong attention to detail.

• Excellent communication skills, both over the phone and via email.

• Ability to work well with tradespeople and field technicians.

• Confident communicating with customers and handling enquiries professionally.

• Experience with process flow, job management systems or workflow coordination.

• Ability to follow established processes while also identifying opportunities to improve them.

• Good computer skills and confidence learning new software.

• Ability to work independently while also being an important part of a team.

Marketing Skills

Marketing experience is desirable, but strong administration and scheduling experience is more important for this role.

Experience with social media platforms such as Facebook, Instagram and LinkedIn is an advantage, as is experience with platforms such as Go High Level, Canva or similar.

The Person We’re Looking For

You might be the perfect fit if you:

• Love being organised and knowing what needs to happen next.

• Are naturally good at keeping things moving.

• Can juggle multiple priorities without becoming overwhelmed.

• Enjoy working with a busy team of tradespeople.

• Are confident picking up the phone and speaking with customers.

• Have great attention to detail.

• Can think on your feet when the schedule changes.

• Take responsibility and don't need to be constantly told what to do.

• Enjoy improving processes and finding better ways of doing things.

• Have a positive, can-do attitude.

• Are comfortable working in a fast-paced environment.

What We Offer

• Part-time or full-time hours – we’re flexible for the right person.

• A friendly, supportive and family-focused team.

• A varied role where no two days are exactly the same.

• The opportunity to work within a growing electrical and air conditioning business.

• Training and support on our systems and processes.

• The opportunity to develop your administration, scheduling and marketing skills.

• Potential for the role to grow as the business continues to grow.

About REPARE

REPARE Electrical & Air Conditioning is a family-focused business established in 2010. We’ve grown from a small operation into a team servicing residential and commercial customers throughout South Brisbane, Logan and surrounding areas.

We pride ourselves on great service, quality workmanship and looking after both our customers and our team.

If you’re an organised person who loves keeping things running smoothly and enjoys being part of a busy team, we want to hear from you!

Apply now and tell us a little about yourself, your previous administration/scheduling experience and why you think you’d be a great fit for REPARE.