Liquor Department Manager

Job description

About Us
Dealore Pty Ltd T/as Lyneham Supaexpress and Liquor & Co is an established supermarket and liquor retail business. We are committed to providing quality products, great customer service, and a friendly shopping experience for our customers.

We are seeking an experienced and highly motivated Liquor Department Manager to join our team and take responsibility for the day-to-day management of our Liquor store.

Position Summary
This is a full-time, permanent role ideal for an individual with proven retail management experience in the liquor industry who thrives in a dynamic environment. You will be responsible for overseeing the liquor store's operations, ensuring a smooth workflow, high customer satisfaction, and strong team performance. This position reports to the Company Director and Store Manager.

Key Responsibilities

• Assist in the store's daily operations, including opening & closing procedures.

• Lead and motivate staff to deliver excellent customer service

• Manage stock levels, product range, merchandising, and inventory control.

• Implement promotions to improve store performance.

• Handle customer inquiries, complaints, and feedback professionally.

• Ensure compliance with company policies, industry regulations, and WHS requirements.

• Train, supervise, and evaluate team members to maintain high performance.

• Maintain accurate records of sales, purchases, and financial transactions.

Essential Criteria

• Minimum 3 years of experience in a similar retail management role, preferably in the Liquor industry.

• Strong leadership skills.

• Proven ability to drive sales and improve store performance.

• Demonstrated experience in inventory management and stock control, and a sound knowledge of liquor products, including beer, wine, spirits and other alcoholic beverages, together with an understanding of liquor retail operations and customer preferences.

• Excellent communication and customer service skills both orally and in writing. Proven ability to speak with Sales representatives and other stakeholders.

• Sound understanding of retail POS systems and business operations. Demonstrated experience in implementing initiatives to improve sales and customer experiences.

• High attention to detail, problem-solving ability, and multitasking capability.

• Willingness to work across varied shifts, including weekends and public holidays.

• Ability to work independently and as part of a team in a fast-paced environment.

Other Requirements

• Hold and maintain an ACT RSA Certification (Essential)

• Full working rights in Australia (citizens, permanent residents, and eligible visa holders welcome to apply).

• Communicate effectively in English (Essential)

• Must be able to commute reliably to work - This is an in-person role; there are no flexible working arrangements available to accommodate working from home for this position.

What We Offer

• Competitive salary ranging from $75,000 to $85,000 per annum + Superannuation, depending on experience

• Long-term, stable employment with growth opportunities.

• Supportive team culture.

• A dynamic work environment.

How to Apply
Please submit the following to be considered:

• A tailored cover letter (maximum 600 words) outlining your relevant experience and suitability for the role

• An up-to-date resume

• Contact details for at least two recent professional referees

We are an equal opportunity employer and encourage applications from all backgrounds.

Language:

• English (Required)

Licence/Certification:

• ACT RSA Certification or willingness to obtain (Required)

Work Authorisation:

• Australia (Preferred)

Work Location: In person