NewListed today

Remote Client Support Representative

Almaaventurera

Customer Service - Call Centre

Location: Cairns, QLD
Type: Full-time

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support be…

About the role

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Key Responsibilities

Support clients remotely via email, phone, and messaging platforms
Respond to travel-related inquiries in a timely, professional manner
Assist with itinerary changes, cancellations, updates, and special requests
Provide clear information on destinations, travel requirements, and agency processes
Monitor upcoming trips and proactively communicate with clients as needed
Resolve issues efficiently while maintaining a high level of customer satisfaction

Ideal Candidate

Strong written and verbal communication skills
Customer service experience (travel, hospitality, or support roles preferred)
Highly organized, dependable, and detail-oriented
Comfortable working independently in a fully remote role
Able to learn new systems, booking platforms, and digital tools quickly
Passionate about travel and delivering excellent client support

What We Offer

Fully remote position
Flexible scheduling options
Comprehensive training and ongoing support
Growth opportunities within a travel-focused company
Access to travel-related perks and industry discounts
Supportive and collaborative remote team environment

Your match

See how you fit

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NewListed today

Remote Client Support Representative

Almaaventurera

Customer Service - Call Centre

Location: Cairns, QLD
Type: Full-time

About the role

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Key Responsibilities

Support clients remotely via email, phone, and messaging platforms
Respond to travel-related inquiries in a timely, professional manner
Assist with itinerary changes, cancellations, updates, and special requests
Provide clear information on destinations, travel requirements, and agency processes
Monitor upcoming trips and proactively communicate with clients as needed
Resolve issues efficiently while maintaining a high level of customer satisfaction

Ideal Candidate

Strong written and verbal communication skills
Customer service experience (travel, hospitality, or support roles preferred)
Highly organized, dependable, and detail-oriented
Comfortable working independently in a fully remote role
Able to learn new systems, booking platforms, and digital tools quickly
Passionate about travel and delivering excellent client support

What We Offer

Fully remote position
Flexible scheduling options
Comprehensive training and ongoing support
Growth opportunities within a travel-focused company
Access to travel-related perks and industry discounts
Supportive and collaborative remote team environment

Your match

See how you fit

Scored against this job in seconds

Your account

Apply in a few steps

Your profile and your match for this job appear right here once you do. Already a member? Sign in

Next step

Apply for this role

Applications via careers-page.com

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Remote Client Support Representative

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