Warranty Serviceman & Quality Assurance Officer

Summary:

The Warranty Serviceman & Quality Assurance Officer plays a crucial role in ensuring the quality and reliability of building and construction projects. This position involves managing warranty claims, conducting quality inspections, and collaborating with various teams to uphold the highest standards of workmanship. The successful candidate will contribute to the overall success of the organisation by ensuring customer satisfaction and compliance with industry regulations.

Responsibilities:

• Manage and process warranty claims in a timely manner.
• Conduct thorough quality inspections on completed projects to ensure compliance with specifications.
• Collaborate with construction teams to identify and resolve quality issues.
• Prepare detailed reports on warranty claims and quality assessments.
• Provide training and guidance to staff on quality assurance practices.
• Maintain accurate records of inspections, claims, and resolutions.
• Liaise with clients to address concerns and ensure satisfaction with completed work.

Qualifications:

• Proven experience in a warranty or quality assurance role within the building and construction industry.
• Strong understanding of building codes, regulations, and quality standards.
• Excellent problem-solving skills and attention to detail.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant qualifications in construction, engineering, or a related field are preferred.