Administration Officer

Do you enjoy keeping things organised, helping people navigate processes, and making a practical difference in your community?

Glenorchy City Council is looking for a customer-focused Administration Officer to join our Building, Plumbing, Environmental Health and Planning team.

About the role

This is a varied and rewarding role where no two days are the same. You’ll play an important part in helping customers, supporting regulatory processes and ensuring information is accurate and up to date. Your day-to-day responsibilities include:

• Delivering friendly, professional customer service to internal and external stakeholders
• Guiding customers through the application process and explaining requirements
• Processing applications, permits, correspondence and other statutory documentation.
• Managing enquiries and maintaining accurate records in TechnologyOne
• Preparing invoices, following up unpaid fees and managing application documents
• Processing required forms for Development such as Start Work Notification, Occupancy permits
• Archiving, resubmitting and managing files to ensure statutory compliance
• Providing general administrative support across the Development Department

What you’ll bring

We are looking for someone who is organised, approachable and confident working in a busy administrative environment.  You will bring:

• Certificate III/IV in Business (Administration) or equivalent, along with experience in a professional office environment
• A commitment to delivering high-quality customer service
• Strong organisational skills and the ability to manage competing priorities with confidence
• A team-focused approach and a willingness to pitch in where needed
• Well-developed written and verbal communication skills
• High level of accuracy and attention to detail
• High-level proficiency in Microsoft Office, electronic recordkeeping and enterprise systems (e.g., Technology One)

Position details

• Full-time role working 76 hours per fortnight (flexibility within those hours)
• Enjoy a 9-day fortnight, because life happens outside of work too

Why join us?

• Glenorchy City Council is an Employer of Choice with a positive workplace culture and a genuine commitment to diversity and inclusion
• 9-day fortnight (RDO) and flexible working arrangements
• 15% Superannuation
• be part of a motivated team that supports one another, values innovation, celebrates success and enjoys having a bit of fun along the way
• ongoing training and career development opportunities
• access to a range of employee wellbeing initiatives including EAP
• located just 15 minutes from the Hobart CBD – but with free parking
• Glenorchy City Council's Enterprise Agreement 2025

Our commitment to community

Council is committed to building a diverse and inclusive workforce that reflects the community we serve.  We are also committed to the safety and wellbeing of children and young people and have zero tolerance to child abuse and harm. Read our Safeguarding Children and Young People Policy.

How to apply

To be considered, applications must be submitted via this site or on the Glenorchy City Council Careers page.

Your application must include:

• A response addressing the Key Selection Criteria in the Position Description. When responding to the Key Selection Criteria, applicants should provide clear examples that demonstrate relevant skills, experience and capability. These responses are the main factor used to assess suitability and determine progression to interview.
• A current Résumé

Pre-employment checks including a national Police check, health assessment and reference checks will be requested and organised by Council prior to finalising employment.

Applications close at 8pm on Tuesday, 22 September 2026

Questions? Contact Gemma Cetkovic, Coordinator Development Administration, on (03) 6216 6800.