Retail Security Officer - Wynnum & Cleveland

Retail Security Officers – Wynnum & Cleveland We’re on the lookout for reliable and professional Retail Security Officers to join our team across busy retail sites throughout the Redlands Coast, including Cleveland Central and Wynnum Plaza. $1,500 retention bonus payable after successful completion of probation. Full-time and Part-time opportunities available Rosters Wynnum - Full-time (38 hrs/week) Week 1 Monday: 07:30 - 16:00 Tuesday: 15:00 - 22:30 Thurs-Fri: 07:30 - 15:00 Week 2 Tuesday: 07:30 - 15:00 Wed-Thurs: 15:00 - 22:30 Saturday: 07:30 - 18:00 Sunday: 07:30 - 19:30 Cleveland - Part-time (24 hrs/week) Friday: 15:00 - 21:30 Saturday: 14:30 - 21:30 Sunday: 14:30 - 18:30 Monday: 15:00 - 21:30   What you'll do Deliver friendly, professional customer service Maintain a visible security presence to deter theft and ensure safety Conduct patrols and monitor CCTV for suspicious activity Respond to incidents, emergencies, and medical situations Apply First Aid and CPR when required Control access to restricted areas and loading docks Resolve conflict using calm de-escalation techniques Complete accurate incident reports and security documentation What we're looking for Current QLD Security Licence with Crowd Control function Current First Aid & CPR certificates Strong communication and customer service skills Ability to work independently Professional presentation and high level of integrity Availability to work the advertised roster Driver's Licence and reliable transport (preferred) What we offer Full-time and Part-time opportunities Work close to home across the Redland Bay area Stable, long-term employment with a leading security provider Full professional uniform provided Paid training and ongoing career development Supportive and inclusive team culture About Trident Trident Services Australia is an industry leader in integrated cleaning and security services across retail centres and airports nationwide. Our people are at the heart of what we do, and we pride ourselves on delivering proactive, professional, and client-focused services. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse communities, and LGBTIQ+ candidates. To be eligible, an employee must successfully complete a minimum of six (6) months of continuous service at the specific site for which the incentive applies.