Client Service Administrator
- Location
- Brisbane, QLD
- Type
- Full-time
About the role
- Supporting Accountants with day-to-day admin and keeping workflow moving
- Managing client communication including bookings, enquiries and follow-ups
- Preparing reports, letters and client documentation so everything is presented professionally
- Onboarding new clients and making sure everything is set up properly from the start
- Keeping systems and client records accurate and up to date
- Helping manage deadlines and making sure nothing slips through the cracks
- Assisting with invoicing and general accounts admin using Xero
- Being a key support across the office, including reception where needed
- Assisting with Tax lodgements and key compliance deadlines
- BAS and IAS work along with general ATO-related admin
- Working with the ATO Portal and ATOmate workflows
- Creating ASIC updates, entity set-ups and general practice support
- Have experience working in an accounting or professional services firm
- Are comfortable across systems like Xero, MYOB, CAS/BGL360, FYI Docs and ATOmate or similar
- Communicate well and come across professionally with clients
- Have strong attention to detail and can juggle multiple priorities
- Enjoy being part of a team but don’t need to be micromanaged
