Sales Support Administrator

Sales Support Administrator – Temporary for 6 months – Start December

Your new company 
My client, an established Australian B2B business specialising in the wholesale and distribution of consumer products, is seeking a Sales Support Administrator to join its small, close-knit office team on a temporary basis, providing maternity leave cover.
Your new role 
This is a varied sales support and administration role rather than a high-volume order processing position. Working closely with the sales team, the role will support day-to-day administration, customer orders, product information and marketing activity, with priorities changing depending on what the team needs.

With a small team and a relatively flat structure, the successful candidate will need to be comfortable working autonomously, multitasking and asking questions when they need clarification.
Key Responsibilities

• Provide day-to-day administrative support to the sales team
• Review and process customer orders received predominantly through the company's B2B website
• Check orders for accuracy and ensure products are correctly fulfilled within NetSuite
• Create and maintain Excel spreadsheets containing new product information for retailers
• Assist with new product set-up and the creation of price lists
• Prepare and distribute EDMs using Mailchimp
• Assist with general sales administration and ad hoc tasks as required
• Respond to incoming telephone and customer enquiries in a professional and helpful manner
• Support the team with preparation for its annual trade show
• Assist with administrative activity during busy periods, particularly around new product launches and preparation for the new year

What you'll need to succeed 

• Previous experience in sales administration, sales support or a similar administrative position
• Experience using NetSuite or another ERP system
• Experience creating EDMs using Mailchimp is advantageous
• The ability to pick up new systems and processes quickly
• Strong attention to detail when reviewing orders and product information
• A confident and proactive communication style
• The willingness to ask questions or speak up when something isn't clear
• A polite and professional telephone manner
• The ability to multitask and work autonomously within a small team

What you'll get in return 

• Employment: Temporary maternity leave cover for 6 months 
• Expected start: Around 1 December
• Hours: 9:00am–5:00pm
• Working arrangement: Five days per week in the office
• $38 - $42 / hour + super depending on experience

What you need to do now 


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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