Tribunal Case Officer

Looking for a role where your work makes a real difference?

Your new company 
Our client is a well-established organisation committed to delivering high-quality services to the community. They offer a professional and collaborative environment where employees are empowered to make a meaningful contribution and develop their careers.

Your new role 
As a Case Officer, you will manage a varied caseload, coordinating matters from initial enquiry through to completion. You will liaise with a broad range of stakeholders, maintain accurate records, prepare documentation and correspondence, and provide high-quality support throughout the case management process. This is a fast-paced role requiring strong attention to detail, sound judgement, and exceptional customer service skills.

What you'll need to succeed 

• Previous experience in case management, administration, customer service, or a similar role.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage competing priorities.
• High attention to detail and accuracy.
• Ability to build positive relationships with a diverse range of stakeholders.
• Experience working in a regulated, policy-driven, or government environment will be highly regarded.

What you'll get in return 

• A rewarding opportunity to make a genuine impact through meaningful work.
• Exposure to complex and varied case management responsibilities.
• A supportive and collaborative team environment.
• Professional development and the opportunity to further enhance your skills.
• Competitive hourly rate and the potential for career growth.

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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