Personal Care Worker

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

As a Domestic Assistant you will attend to the domestic care needs of customers, with a focus on those requiring additional assistance due to physical limitations or frailty. You will provide manual handling support, deliver activities to enhance the physical, social, emotional, and intellectual development of customers. You will also report changes in customers’ conditions to senior staff and advocate for residents’ wellbeing through exceptional service and effective collaboration with families and the care team.

This position is offered across Monday to Friday, servicing the Toowoomba and surrounding areas.

Responsibilities:

• Performs domestic duties such as cleaning bathrooms, floors and changing linen, making beds and tidying client's homes etc. to maintain a clean and organised environment.
• Focuses on customers and residents using person centered approach, demonstrates values of patience, empathy and listening and respects the customer’s diverse and unique needs.
• Maintains accurate and up-to-date records of customer’s care, including daily logs, incident reports, and care plans.
• Identifies and reports changes in customers’ circumstances and capacity to more senior staff members, monitors and record customers’ vital signs and assists with medication management, including reminders and administration as prescribed.
• Provides emotional support and companionship to customer’s, engaging in conversations and activities to promote mental well-being and encourages them to participate in recreational and social activities.
• Assists customers with their day-to-day tasks, accompanies them on outings to provide support and companionship, helps them with shopping to meet their personal needs etc.
• Manages the safety and well-being of customer’s by following protocols and emergency procedures and adheres to confidentiality and privacy regulations regarding personal information.

About You

To be successful in this role, our preferred candidate will have:

• Previous experience in retail or customer service environments.
• Excellent analytical thinking, communication, customer experience, emotional intelligence, planning and prioritisation and results orientation skills.

About this location:

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Ashley Hurman (workwithus@boltonclarke.com.au)