Service Delivery Senior Engineer - VMware
Dell Technologies
- Location
- Sydney, NSW
- Type
- Full-time
About the role
Dell is a technology company driven by people. We inspire, challenge, and support our team members while delivering innovative, mission-critical solutions to our customers. Our consultants combine deep technical expertise with strong stakeholder engagement to help organizations transform and modernize their IT environments.
Responsibilities
As a Service Delivery Senior Engineer, you will help customers solve complex business and technology challenges through the design, deployment, and support of VMware Cloud Foundation (VCF) and associated infrastructure solutions. Acting as a trusted advisor and technical leader, you will deliver secure, resilient, and scalable platforms across enterprise and defence environments, including remote and operationally sensitive deployments.
Key Responsibilities
- Lead discovery workshops, technical assessments, and solution design activities for VMware Cloud Foundation and infrastructure projects using Dell hardware.
- Design, deploy, and manage VCF platforms, including lifecycle management, upgrades, automation, and integration with supporting services.
- Provide Level 3 support across virtualisation, operating systems, identity services, backup, recovery, and disaster recovery solutions.
- Develop solution documentation, implementation plans, test procedures, runbooks, and operational handover materials.
- Present recommendations, troubleshoot complex technical issues, and collaborate with customer and delivery stakeholders to achieve project outcomes.
Qualifications
Essential Requirements
- 8+ years of experience in consulting, cloud infrastructure, virtualization, or enterprise infrastructure engineering.
- Strong expertise in VMware Cloud Foundation, vSphere, vSAN, NSX, Aria Automation, and associated VMware technologies.
- Experience with Windows Server, Linux (RHEL), Active Directory, DNS/DHCP, PKI, and backup/recovery solutions.
- Proven analytical, troubleshooting, documentation, and stakeholder management skills.
- Experience delivering complex, mission-critical infrastructure solutions in secure or highly available environments.
- Must have an NV1 Security clearance or higher
Desirable Requirements
- VMware certifications (VCP-DCV, VCP-NV) and VMware Cloud Foundation implementation experience.
- Defence, government, or other secure-environment experience.
