General Manager

ABOUT OUR CLIENT

Our client is a highly successful, privately owned business with an established presence across the electrical, air conditioning, renewable energy and infrastructure sectors. With more than 15 years of growth, a workforce of over 40 employees and an impressive portfolio of government, commercial and infrastructure projects, the business has built a strong reputation for quality, innovation and service delivery.

Having established robust operational systems, a loyal workforce and a strong pipeline of opportunities, the business is entering its next phase of growth. An exciting opportunity now exists for an experienced General Manager to take ownership of day-to-day operations, strengthen leadership capability and drive the business forward.

ABOUT THE ROLE

This is a genuine opportunity to make your mark on an established, high-performing business.

Reporting directly to the Founder and Managing Director, the General Manager will take responsibility for the overall operational, commercial and people performance of the organisation. Leading a multidisciplinary team across operations, projects, service delivery, administration and finance, you will bring structure, accountability and commercial discipline to an already successful business.

A key priority will be transitioning the organisation from a founder-led operating model to a more scalable, independently managed business. You'll work closely with the Founder to strengthen leadership capability, optimise systems and processes, and build the operational foundations to support continued expansion.

KEY RESPONSIBILITIES

• Lead day-to-day business operations across electrical, air conditioning, renewable energy, maintenance and project delivery.
• Drive operational efficiency, productivity, profitability and overall business performance.
• Lead, mentor and develop a high-performing management team, establishing clear accountability and performance expectations.
• Oversee operational budgets, project profitability, labour utilisation, forecasting and resource allocation.
• Identify opportunities to streamline processes, improve systems and strengthen operational reporting.
• Develop workforce planning strategies to support business growth, capability development and succession planning.
• Strengthen collaboration between operational, commercial and administrative functions.
• Maintain high standards of safety, quality, compliance and risk management.
• Partner with the Founder on strategic planning, growth opportunities and business improvement initiatives.
• Build a scalable operating structure that supports long-term growth and reduces reliance on the Founder.

SKILLS & EXPERIENCE

• Proven experience in a General Manager, Head of Operations, Operations Manager or comparable senior leadership position.
• A strong background in construction, infrastructure, engineering, electrical, trade services, industrial or project-based environments.
• Demonstrated success leading multidisciplinary teams and managing complex business operations.
• Strong financial and commercial capability, including budgeting, forecasting, cost management and profitability improvement.
• Experience implementing operational improvements, business systems and scalable processes.
• A track record of leading organisational growth, change or business transformation.
• Excellent stakeholder management, communication and people leadership skills.
• A practical, solutions-focused approach with the confidence to make decisions and drive accountability.
• Experience within a privately owned or founder-led business will be particularly valuable, as will exposure to ISO-accredited environments and structured business operating systems.