Workforce Planning Manager

Our client is a cyber security professional services firm delivering across Australia. The business is growing and building out how it plans and staffs its delivery work.

They have a need for a Workforce Planning Manager, based in Melbourne, on a permanent basis. Reporting to the People and Operations Manager, this is a newly created role.

You will design, build and run the function that gets the right consultants onto the right client work at the right time. You start with no direct reports. You decide what the function needs, automate what you can, and hire only where the work cannot be removed.

You will build one forward view of signed work, extensions and weighted pipeline against consultant supply. You will run the weekly resourcing forum, hold sales to the information a booking needs, and keep the scheduling tool as the single schedule. You will also own the path from signed work to close-out across the scheduling and finance systems.

What you'll need to succeed;

• Built a resourcing, PMO or delivery operations function in professional services, then ran it
• Cyber security or technology services background, enough to see what work needs and who can do it
• Capacity planning, utilisation, scheduling and pipeline forecasting
• Held the line with sales on dates and roles, and influenced practice leads in a matrix
• Float or similar scheduling tool, and NetSuite or similar ERP; Power BI or similar reporting
• Redesigned and automated processes, with steps removed or hours saved to show for it
• Can specify an integration for a developer and build a simple automation
• Advantageous: security clearances and certifications affecting allocation; post-acquisition systems integration

Suitably skilled candidates are encouraged to apply with an achievement-based CV.