Customer Service Representative
- Location
- Macquarie Park, NSW
- Type
- Full-time
About the role
About the organisation
An exciting opportunity is available for an experienced Customer Service to join a leading Australian FMCG organisation on a 12-month fixed term contract. This role will see you working within a collaborative and high-performing team, supporting key business initiatives and contributing to the continued success of a well-established national business.
About the role
The Customer Service Representative position is a 12-month fixed-term contract role, focusing on order processing and customer service. You will be responsible for managing customer inquiries, processing orders efficiently, and ensuring high levels of customer satisfaction while working two days from home each week.
Key responsibilities
Process customer orders accurately and efficiently.
Respond to customer inquiries and provide timely solutions.
Maintain effective communication with customers and internal teams.
Ensure customer satisfaction through quality service delivery.
Collaborate with team members to improve service processes.
Skills & experience
Strong attention to detail and the ability to manage multiple tasks
High computer literacy and confidence learning new systems
Experience with Dynamics 365 (highly advantageous)
Proven customer service experience
Order processing experience
A professional phone manner and personable approach
Comfort working in a fast-paced, high-volume environment
FMCG experience (highly regarded)
Apply now with your current CV.
For further information please APPLY NOW and Lauren from people2people will be in touch.
At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.
