Administration & Customer Service Officer

Public Sector People is working with a local government department to recruit multiple Business Support & Customer Service Officers for an initial 3-month temporary assignment. These roles offer an excellent opportunity to contribute to local government operations in a high-performing, community-focused environment.

About the Role:

You’ll be providing administrative and business support across various council teams, helping ensure smooth service delivery and internal coordination. Duties include managing correspondence, customer service (inbound/outbound calls) processing applications, data entry, record keeping, and assisting with financial transactions, all while navigating multiple internal systems confidently.

Key Details:

• Location: Logan Region
• Rate: $36.00 - 39.00 per hour + Super
• Hours: Full-time, 38 hours per week
• Roster: Monday to Friday, between 8:00am and 5:00pm

Key Responsibilities:

• Provide high-quality administrative support across internal teams
• Respond to enquiries via phone, email, and internal systems
• Prepare and process documentation, applications, and approvals
• Maintain accurate records and manage internal databases
• Support financial and procurement processes as required
• Contribute to continuous improvement and uphold council service standards

About You:

• Prior government experience (local, state or federal) is highly regarded but not essential
• Strong admin background with the ability to handle high workloads accurately
• Confident using a range of systems and learning new platforms quickly
• Strong communication and stakeholder engagement skills
• Highly organised with excellent attention to detail

Please submit your CV in Word format to be considered.