Customer Service Officer
Cochrane's Transport
via apply.workable.com
- Location
- Gillman, SA
- Type
- Full-time
About the role
About us:
Proudly independent and family-owned, Cochrane's Transport is South Australia's leading express parcel and transport service provider. We are proud to be one of South Australia’s Top 100 Companies, operating a fleet of 250 vehicles and generating an annual turnover of $80 million. With a dedicated team of over 300 employees, our headquarters in Gillman and regional depots in Port Augusta, Whyalla, Port Pirie, Kadina, Clare, Berri, and Victor Harbor enable us to provide next-day express freight services throughout South Australia, including both metropolitan and regional areas, as well as to Broken Hill and Mildura.
About the role:
Cochrane’s Transport is seeking a reliable and customer-focused Customer Service Officer to join our team at our Gillman Depot. This role will support the day-to-day transport operations by providing excellent customer service, coordinating freight enquiries and assisting with general depot administration.
This is a permanent full-time position, working 38 hours per week, Monday to Friday.
About you:
- Passionate about customer service, with transport industry experience highly regarded but not essential.
- Resourceful and proactive, with the ability to navigate systems, find information and resolve customer enquiries efficiently.
- Strong organisational and multitasking skills, with the ability to prioritise competing tasks in a fast-paced environment.
- An active listener with strong verbal and written communication skills.
- Calm and resilient under pressure, with the ability to handle challenging customer interactions professionally.
- Committed to continuous improvement, with the ability to identify opportunities and implement practical solutions.
- A team player who is motivated to contribute to the success of the wider team.
What we offer:
- 13.5% Superannuation
- Career development opportunities
If this sounds like you, then hit apply now!
If you’re keen to know more, please reach out to us via at – jobs@cochranes.com.au
We are an equal opportunity employer committed to fostering an inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, and identities - diversity and inclusion are central to how we work and grow together as one team
via apply.workable.com
