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Listed 5 days ago

Duty Manager

Matthews Hospitality

Management
Location
Maylands, SA
Type
Full-time

About the role

Maylands Hotel | Adelaide Eastern Suburbs

Our philosophy? Making others feel good, feels great.

If you love leading from the front, thrive in a fast-paced environment, and want a role where no two shifts feel the same — this is one worth a look.

WHY JOIN US
  • Salaried and stable leadership role 

  • Early finishes – enjoy the lifestyle perks of earlier closes at Maylands

  • Multi-faceted role – lead across bar, gaming, and floor operations

  • Career progression – real pathways across Matthews Hospitality Group

  • Be part of something special – an award-winning venue

  • A team that actually feels like a team – supportive, respectful, and professional

  • Recognition where it matters – we see and value strong leadership

ABOUT US

Established in 1883, The Maylands Hotel blends timeless character with a modern gastropub experience. Nestled among the leafy streets of Maylands and overlooking Cruickshank Reserve, we’re known for great food, warm service, and a genuine local feel. We’re proud of our reputation — and even prouder of the people behind it.

ABOUT THE ROLE

We’re looking for a Duty Manager to join our leadership team.

This hands-on role will have you leading shifts, supporting your team, and ensuring the venue runs smoothly, safely, and to a high standard.

You’ll be:

  • Leading shifts across bar, gaming, and floor operations

  • Delivering exceptional customer experiences and setting the tone on shift

  • Ensuring compliance with gaming, liquor licensing, and venue procedures

  • Coaching, supporting, and developing team members

  • Managing service flow, priorities, and problem-solving in real time

  • Handling cash, reconciliations, and venue reporting

  • Maintaining high standards of presentation, cleanliness, and safety

  • Supporting the Venue Manager and Department Heads with day-to-day operations

Availability: Flexible across a 7-day roster, including nights, weekends, and public holidays. Base salary of $79,521.

ABOUT YOU

You’re someone who:

  • Leads by example and brings calm, confident energy to every shift

  • Has a strong customer-first mindset and attention to detail

  • Is reliable, organised, and thrives under pressure

  • Communicates clearly and builds a positive team culture

  • Can make decisions, solve problems, and back yourself

  • Takes pride in high standards and doing things properly

YOU’LL NEED
  • RSA & RP Badge (Essential)

  • RSG 1 (Essential) *Support in Gaming Room required

  • RSG 2 & 3 (Highly regarded)

  • Previous experience as a Duty Manager or senior hospitality role

  • Strong knowledge of operations and exceptional customer service standards 

READY TO APPLY?

Apply online: Upload your resume and hit Apply Now
Apply in person: Drop your resume in and say hello to the team

We will only consider local applicants with full Australian work rights.

 

Cheers,
Maylands Team

Apply

via matthewshospitality.expr3ss.com

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