NewListed 2 days ago
Program Vendor Manager
Peoplebank
Apply
via peoplebank.com.au
Management & Change Consulting
- Location
- Melbourne, VIC
- Type
- Full-time
About the role
Join a leading Australian Utilities company on their major Customer Experience Transformation. The program is the biggest in the organisation, and one of the biggest in Melbourne right now. It's high-visibility seat, a role with real commercial influence, and there's a long runway on a multi-year program
Details:
Main responsibilities:
What they’re not after:
Please apply ASAP to be considered, no cover letter needed, Job ID BH272880
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Details:
- 12 month contract + potential extensiosn
- Melbourne based, 3 - 4 days in office per week
- December 2026 start date
Main responsibilities:
- Manage the vendors
- Effectively be the PM managing the vendors for this program. This program is delivered through a lead delivery partner, a platform vendor and specialist vendors.
- Half the job is sourcing and contracting new vendors (running RFPs, working with business SMEs on what’s needed, assessing vendors, negotiating SOWs).
- The other half is governing existing vendors against contract: monthly KPIs, deliverable acceptance, the governance forum, and using contract remedies when a vendor underperforms.
- Program delivery leadership: planning, sequencing, dependencies, RAID, change control
- Vendor or contract management on a large tech-enabled transformation
- Hands-on drafting and negotiating SOWs: KPIs, acceptance terms, fixed price vs T&M
- Ran or led a formal competitive sourcing process (RFP)
- Built governance tools themselves: RACI, KPI frameworks, acceptance processes
- Billing or customer platform migration
- Power BI; strong analytical modelling
- Utilities or retail industry experience
What they’re not after:
- Pure procurement or category managers with no delivery background
- PMs who’ve never owned an SOW or run a sourcing process
- Anyone who needs direction. It’s an influencing role with no supervision.
Please apply ASAP to be considered, no cover letter needed, Job ID BH272880
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Apply
via peoplebank.com.au
