Retail Manager

About the role

At Subway Derrimut, we are looking for an experienced and motivated Retail Manager to organise and control our store's daily operations. This is a permanent, full-time position of 38 hours per week, with a salary of $80,000 per year plus superannuation. You will be responsible for staff management, purchasing and stock control, budgeting, sales performance and customer service, while maintaining Subway's operational standards.

What you'll do

• Plan, organise and manage daily store operations, maintaining product quality and customer service standards.
• Determine stock requirements and oversee purchasing, ordering, stock rotation and inventory control to meet demand and minimise wastage.
• Prepare and manage store budgets, monitor sales and profitability, and control labour, food and operating costs.
• Implement purchasing and local marketing strategies and manage pricing and promotions within Subway franchise requirements and delegated authority.
• Recruit, induct, train and supervise employees, prepare rosters and manage staff performance.
• Oversee product presentation, promotional displays and the implementation of Subway campaigns.
• Manage customer enquiries and complaints, ensuring timely resolution and consistent service.
• Maintain accurate stock, sales and financial records, and oversee cash handling and daily reconciliations.
• Monitor store performance and implement operational improvements to achieve business targets.
• Ensure compliance with food safety, hygiene and workplace health and safety requirements.

About you

• A relevant Diploma or higher qualification.
• At least one year of relevant management experience in a retail, fast-food or quick-service restaurant environment.
• Demonstrated experience in staff supervision, rostering, stock control, budgeting and cost management.
• Strong communication, customer service and problem-solving skills.
• The ability to make operational decisions and manage competing priorities in a busy store.
• Availability to work a roster that includes weekends and public holidays.

How to apply

Apply through this advertisement with your current resume and a brief cover letter outlining your qualifications, management experience and suitability for the role. Applications are welcome from all suitably qualified candidates, including Australian citizens and permanent residents.