Retail Manager

Skippy's Market Fresh Pty Ltd

Location: Rothwell, QLD, Australia
Employment Type: Full-time
Salary: $75,000 – $85,000 per annum + Superannuation

About the Business

Skippy's Market Fresh Pty Ltd is seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of our retail business in Rothwell, Queensland.

We are looking for a dedicated professional with strong leadership, customer service and retail management skills who can ensure the smooth and efficient operation of the store while driving sales, maintaining high service standards and achieving business objectives.

About the Role

As the Retail Manager, you will be responsible for managing all aspects of the store's daily operations, leading and supervising staff, maintaining inventory levels and ensuring an excellent customer experience.

Key Responsibilities

• Oversee and manage the daily operations of the retail store.
• Develop and implement strategies to achieve sales targets and improve business performance.
• Recruit, train, supervise and motivate retail staff.
• Prepare staff rosters and manage employee performance.
• Ensure high standards of customer service and handle customer enquiries, complaints and feedback.
• Monitor sales performance, revenue, expenses and operational costs.
• Manage stock levels, inventory control, ordering and supplier relationships.
• Ensure products are appropriately displayed, priced and available for customers.
• Maintain store presentation, cleanliness and workplace safety standards.
• Ensure compliance with relevant Australian workplace health and safety requirements and retail regulations.
• Prepare business reports and provide operational updates to management.
• Identify opportunities to improve store efficiency, profitability and customer satisfaction.

Skills and Experience

The successful applicant will demonstrate:

• Strong retail management and leadership capabilities.
• Excellent communication and interpersonal skills.
• Ability to manage, train and motivate a team.
• Sound knowledge of inventory management and retail operations.
• Strong organisational, problem-solving and decision-making skills.
• Ability to monitor financial performance and achieve sales targets.
• A customer-focused approach and commitment to service excellence.

Qualifications and Experience

Applicants must have:

• A Diploma-level qualification or higher in Business, Management, Retail, Business Administration or a related field.
• At least 12 months of relevant work experience in retail management or a related supervisory role.
• Demonstrated ability to manage retail operations and supervise employees.

Salary and Employment Conditions

• Employment: Full-time, ongoing
• Salary: $75,000 – $85,000 per annum, plus superannuation.
• Hours: Full-time hours in accordance with the applicable employment arrangements.

How to Apply

If you have the qualifications, experience and leadership skills required for this position, we encourage you to apply.

Please submit your resume and a cover letter outlining your relevant qualifications and experience.

Employer: Skippy's Market Fresh Pty Ltd
Location: Rothwell, Queensland, Australia