Administration Officer - Services

_{10th November, 2026}

Mary MacKillop Childcare North Queensland is dedicated to delivering exceptional care to families across the Diocese of Townsville, spanning from Ingham in the North to Proserpine in the South, Mount Isa in the West, and Palm Island to the East. We have grown to include 4 Early Learning Centres, 9 Kindergartens and 14 Outside School Hours Care centres.

The Role
We are seeking an organised, proactive and people-focused Administration Officer to provide site-based administrative support across multiple childcare locations within Townsville.

Permanent part-time position offering 30-37.5 hours per week, with flexibility for candidates seeking either part-time or full-time hours.

Working closely with Service Leaders and the broader MMCNQ Administration Team, you'll play an important role in supporting the smooth day-to-day operation of our services. From assisting families with enrolments and bookings to maintaining accurate records and supporting compliance, you'll help ensure our services run efficiently and families receive a positive experience.

This is a great opportunity for someone who enjoys variety, takes pride in getting the details right and loves being part of a supportive, community-focused team.

Key Responsibilities:

• Assist families and staff with enrolments, waitlists, Child Care Subsidy (CCS) queries, and documentation.
• Manage daily and ongoing children’s bookings and coordinate Vacation Care planning.
• Maintain accurate administrative records in line with legislation and organisational policies.
• Monitor service email inboxes and respond to queries from families, staff, and colleagues.
• Support local promotion of enrollment and program opportunities to boost community engagement.
• Work collaboratively across service sites to identify and resolve administrative issues.
• Build positive relationships with families and staff through clear and respectful communication.

What We’re Looking For:

• Proven experience in administrative roles, ideally in education, childcare, or community services.
• Willingness to undertake training and ongoing professional development.
• Strong attention to detail and high level of accuracy.
• Proficiency in Microsoft Office, Google Workspace, and online systems (childcare platforms desirable).
• Understanding of compliance and regulatory requirements in childcare (desirable).
• Strong interpersonal skills, able to build rapport with families and teams.
• A current Working with Children Check (Blue Card)

What We Offer: 

• Paid Birthday Leave: Celebrate your special day with a paid day off
• Fitness Passport Access: Stay active and healthy with exclusive fitness program access
• Ongoing Professional Development: Grow your skills with tailored learning opportunities
• Financial Support for Certifications: We cover the costs for First Aid, CPR, Asthma, and Anaphylaxis training
• Health Insurance Benefits: Access insurance perks through Queensland Country Health
• Salary Packaging & Rewards: Benefit from RemServ salary packaging options and Rewards platform
• Uniform Provided: Receive your professional uniform shortly after commencement 
• Work-Life Balance: Enjoy no weekend work to help maintain your personal time
• Supportive Team Environment: Thrive in a workplace where strong relationships with children, families, and colleagues are valued

How to apply
Ready to join our vibrant team at MMCNQ? Submit your resume and a cover letter through the APPLY NOW link. We’ll be scheduling interviews on a rolling basis, so don’t wait — apply now!