Administration Officer - Child and Family Health Service

• Women’s and Children’s Health Network, Child and Family Health Service, Adelaide 5000
• Salary – ASO2, $66,442.00 - $69,504.00 + 12% Superannuation and Salary Sacrifice Benefits
• Part time (0.8FTE), Temporary (fixed-term) contract up until 30 June 2027

About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Administration Officer plays an integral part within our Child and Family Health Service. They are responsible for providing high-quality administrative support, customer service, and booking coordination. Working in a multidisciplinary team, the Administration Officer supports clinicians, managers, and consumers to ensure that our patients receive the best care possible.  

Key duties of the role

• Act as the ‘first point of contact’ for both front counter and telephone customers.
• Manage telephone, email and face-to-face enquiries professionally.
• Identify customer needs and provide accurate and timely information.
• Manage appointments, support interpreter bookings, and coordinate cancellations and rescheduling.
• Maintain booking systems, waiting lists, and referral processes.

Skills and Experience

• Experience maintaining general administrative processes.
• Experience working in a demanding frontline customer service position within a Health Service.
• Sound interpersonal and communication skills.
• Ability to prioritise competing tasks and work independently.
• Ability to maintain sensitivity, integrity, and confidentiality.

Enquiries can be directed to

Rachael Hollis

Personal Assistant & Office Manager

8303 1518

Rachael.Hollis@sa.gov.au

Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.

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To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

• ASO2 - Administration Officer - CaFHS South Terrace - Role Description - 952559.pdf
• Immunisation Requirements Checklist
• Applicant Documents Checklist

If you would like further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Sunday 29 November 2026 at 11:55PM