Administrative Support Officer - Paediatric Outpatient Clinic

Join South West Healthcare as an Administrative Support Officer and play an important role in supporting the delivery of quality healthcare services across our community. Based at the Warrnambool Campus, this part-time ongoing position provides essential administrative and customer service support within a busy multidisciplinary environment. You will be responsible for processing referrals, coordinating appointments, maintaining accurate records, and assisting staff and clients with professionalism and care. This role is ideal for a motivated administrator who enjoys working collaboratively, providing excellent customer service, and contributing to positive healthcare outcomes.

Position overview

• Employment Type: Part time (8 hours per fortnight), On going position
• Location: Warrnambool Campus
• Classification: Administrative Worker Grade 1
• Salary Range: $60,780.72 - $67,194.40 pro rata, plus superannuation

About the role

As an Administrative Support Officer at South West Healthcare (SWH), you will play a pivotal role in ensuring the seamless operation of our multi-functional office environment. The position is responsible for processing referrals and scheduling appointments, providing clerical support and customer service to staff and clients, maintaining filing systems and retrieving information, and collaborating effectively with staff across the organisation to support the delivery of high-quality healthcare services to our community.

What you bring

• Previous experience and skills in administration
• Effective communication skills, problem solving and computer proficiency
• Ability to work autonomously with minimal direction and supervision
• Capability to work effectively as part of a multidisciplinary team
• Professionalism when interacting with members of the public, external organisations and staff

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH is the largest health service in South West Victoria, providing acute, mental health, rehabilitation, and aged care together with an extensive range of primary and community health services across the South West catchment. SWH is the lead agency for the South West Local Health Service Network, presenting an exciting opportunity for SWH to provide strong leadership and support across the entire region. With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 6 December 2026. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025-2027.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status

South West Healthcare is an Equal Opportunities employer and commits to Inclusion, Diversity & Equity by providing a trusting workplace that is safe, respectful and inclusive of all individuals, and that our workplaces reflect the diversity of the communities in which we operate. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, c ulturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We are committed to The Child Safe Standards, which aim to protect children and young people.

Note: If you experience any difficulties using this website or require assistance at any stage of the recruitment process, please email: humanresources@swh.net.au