Support Worker

Join our team of dedicated Support Workers across Katoomba and North Western Suburbs.

If you’re someone who thrives on building meaningful relationships, providing encouragement, and creating an inclusive environment, this role is for you.

About us

Sylvanvale Limited is an award winning, not-for-profit services provider, supporting over 350 people with a disability. We pride ourselves on assisting individuals, from a range of diverse cultural backgrounds, to live and participate in their community as they choose.

Based on our 2026 Staff Engagement Survey results, Sylvanvale has been recognised as one of the winners of the Xref Engage Best Workplace Awards for 2026.

About The Role

You will play a crucial role in providing tailored support, empowering clients to achieve their personal goals through meaningful activities both at home and within the community. Your ability to approach each situation with understanding and adaptability will make a lasting impact on the lives of those you support.

Your role will include:

• Reading and understanding client plans to provide best practice support.
• Implementing and working towards client goals to increase and improve their capacity.
• Supporting clients with full personal care, bowel care and hygiene.
• Manual handling tasks.
• Performing household tasks including menu planning, cooking, and cleaning.
• Medication Administration.
• Supporting clients to access and be a part of their local community.
• Being creative to engage clients at every part of the day and seeking opportunities to do so.

About you

• Ability to work as part of a team and well as individually.
• Willingness to support clients with full personal care, cooking and cleaning.
• Comfortable with driving the equivalent of an 8 seater van.
• Ability to think outside the box and adapt tasks to engage clients.
• Clear and concise verbal and written communication skills.
• Strong ability to use technology and have access to a smart phone.
• You have full Australian work rights.

Benefits of working with us

• 17.5% annual leave loading for permanent employees.
• $15 900 of your annual salary tax free through generous not for profit salary packaging.
• Access to package up to $2,750 for meal and entertainment expenses each FBT year.
• 5 weeks annual leave pa. pro rata for permanent shift worker employees. (conditions apply)
• Free and confidential counselling services for you and your family
• Leave work each day, knowing you have supported people with disability to live their best lives.

Successful applicants will require a current NSW Drivers Licence and First Aid Certificate. The offer will be subject to a police clearance, a pre-employment medical, proof of work rights and a NDIS Worker Screening Check.

Apply

If making a positive difference in someone’s day-to-day life inspires you, we encourage you to proceed with our application process and attach an updated resume and cover letter.

Successfully shortlisted candidates will be contacted on application by the Recruitment Team, so don't hesitate to apply or refer your friends to the role!