Support Worker - Mental Health and Wellness

Support Worker - Mental Health and Wellness

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

We are recruiting a full time Support Worker on a maximum term 12 month contract to work in our Stronger Ground Central Team, with the head office based in the Fremantle area. As a Support Worker, you will provide psychosocial support to people living with mental illness across the Perth metropolitan area. The role requires travelling to meet clients in various locations.

The hours of work are 38 hours per week, Monday – Friday, between the hours of 8am-5pm, and may include weekend and public holiday work by arrangement.

As a Support Worker you will work in a trauma informed way to liaise with Support Coordinators and Peer Recovery Workers to provide capacity building support as determined by the client’s recovery goals. The focus of work is to support clients to reconnect with community and improve their mental health and wellbeing and overall quality of life. The successful applicants will have experience in working with clients in a family inclusive way, working in a team environment, and liaising with mental health professionals, housing providers and other appropriate services to support the client’s recovery journey.

Ruah aims to promote measures to achieve equality. Section 51 of the Equal opportunity Act applies to this role.

What we’re looking for

The successful applicant will be required to meet the following criteria:

• Completion of or progress towards a relevant qualification (Certificate II/III), and/or relevant work experience, and/or lived experience.
• Ability to engage with individuals within different levels of needs and build and maintain a professional relationship.
• Ability to work independently and contribute to the functioning of the team.
• Ability to model positive behaviours, emotional maturity, coping skills and resilience.
• Good interpersonal and effective communication skills.
• Understanding of basic computer skills including Microsoft Office and client reporting system.
• Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.
• Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.

Required Compliance Documents:

• Current drivers’ license
• Working with Children Check
• National Police Certificate
• International Criminal Check, if applicable
• Current First Aid Certificate

What we offer

• A salary aligned with Level 2 of the Ruah Enterprise Agreement (and the SCHADS Award), commencing at $66,230 pro rata.
• An opportunity to work with a passionate and highly skilled team at one of the leading not for profit organisations in WA in the sought after location of Fremantle.
• 5 weeks annual leave with 17.5% leave loading.
• 16 weeks paid parental leave, with flex to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
• Salary packaging up to $15,900.
• Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• An extensive learning and development program.
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much much more!

Ready to make a meaningful change?

We’d love to hear from you! Please click apply at the top of the page and submit your current CV along with a cover letter of no more than two pages, outlining why you are a good fit for this role.

Closing date for applications: 5pm Monday 23November 2026.

Ruah reserves the right to close the advertisement early, so you are encouraged to apply as soon as possible.

For further information please contact Sheila Jay, Team Lead for Stronger Ground Central, at sheila.jay@ruah.org.au.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. 

Everyone is welcome. Everyone belongs.