District Administration Assistant

_{11th November, 2026}

About the role:

As the District Administration Assistant, you’ll help keep the District office running smoothly while providing welcoming, professional support to visitors, callers and stakeholders. Reporting to the District Executive Support Officer, you’ll provide reception, customer service and administrative support across the District. You’ll also assist with meetings, events, reporting and day-to-day office coordination. This position is part-time, 30hrs/wk, working 5 days @ 6hrs/day). The hours will ideally be worked - M-F 9am - 3:30pm or 8:30am to 3:00pm.


What you’ll do:

• Welcome visitors and respond to enquiries professionally and empathetically
• Manage incoming calls and connect people with the right services or team members
• Provide general office administration, including mail, supplies, filing and correspondence
• Assist with meetings, events, travel, catering and follow-up actions
• Support the preparation of reports, funding documentation and reimbursement claims
• Maintain office security, visitor access and a safe working environment
• Support District activities and provide administrative coverage when required

About you:

You’re an organised and approachable administration professional who enjoys helping people and keeping things running smoothly.
You communicate clearly, remain calm in challenging situations and handle sensitive information with care. You’re comfortable working independently while also contributing to a supportive and collaborative team.


Skills and experience:

• Experience across a broad range of office administration duties
• Strong customer service and relationship-building skills
• Confident using Microsoft Word, Excel and Outlook
• Clear written and verbal communication skills
• Ability to prioritise work, solve problems and respond calmly to changing needs
• Ability to maintain confidentiality and professional boundaries
• Current Australian driver licence and ability to travel when required
• Valid Blue Card
• Flexibility to occasionally work weekends or outside standard hours 

Why work for RSL QLD:

Join a supportive, purpose-driven organisation making a genuine difference in the lives of veterans and their families.
You’ll also enjoy:

• Salary packaging of up to $15,900 per year
• Professional development and study support
• Three additional days of gifted Christmas leave
• Employee discounts through our Benefits Hub
• An inclusive environment where all voices are valued

If this opportunity excites you, apply today. Applications may close once we find the right person.