Cargo Administrator

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   Job Summary Join us and contribute to our mission of excellence in cargo handling. Reporting under limited supervision, this role is responsible for providing accurate invoicing, data entry and administrative support to ensure the smooth operation of cargo and ground handling activities. The position requires a high level of attention to detail, confidentiality and collaboration with operational and finance teams. If you are committed to delivering superior service and ready to contribute to a dynamic team environment, apply now to become a part of our dedicated team driving excellence in cargo handling. Your activities Invoicing & Administration: Collect, verify and process cargo-related data for customer invoicing Prepare, review and reconcile invoices in accordance with contractual agreements Ensure accuracy of terminal handling charges and related records Maintain accurate financial and operational records to support audits and compliance Work closely with operations to validate chargeable activities and supporting documentation Perform general data entry and maintain business systems Maintain orderly filing and record-keeping systems Assist in onboarding processes for new staff Manage invoicing from external vendors and generating purchase orders Manage customer dispute resolution Professional Conduct & Values: Uphold the highest standards of integrity, professionalism and confidentiality Act with fairness, respect and accountability in all interactions Demonstrate commitment to Swissport’s values and policies Maintain composure and effectiveness in a fast-paced and occasionally high-pressure environment Communication & Teamwork: Communicate professionally with internal teams, customers, vendors and stakeholders Work collaboratively with operations and finance teams to ensure accurate billing outcomes Maintain effective written and verbal communication Build positive working relationships across departments Contribute to team goals and continuous improvement initiatives Business & Continuous Improvement: Support business objectives through accurate and timely administrative support Prioritise tasks to meet operational deadlines Identify opportunities to improve invoicing accuracy and administrative processes Adapt to operational and regulatory changes while maintaining service quality Your profile Excellent written and verbal communication skills Strong administrative and organisational capability High attention to detail, particularly in invoicing and data accuracy Proficient in Microsoft Word, Excel, Outlook and PowerPoint Professional, approachable and proactive attitude Ability to handle confidential information with discretion General business and financial administration knowledge Ability to work independently and as part of a team What we offer On-site employee parking available Permanent Full Time position Opportunities for career advancement Accrual of annual and personal leave Comprehensive training and ongoing support provided At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at https://careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation! Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.