Assistant Retail Store Manager

About Krispy Kreme

At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

About the Role

Love the energy of a buzzing store and the pride that comes with leading a team to success? This could be your moment!

As an Assistant Store Manager, you’ll play a key role in bringing our stores to life - supporting the Store Manager while inspiring your team to deliver unforgettable customer experiences.

You’ll be hands-on in the day-to-day, coaching your team, driving performance, and creating a fun, fast-paced environment where people (and doughnuts) shine. Every shift brings something new, and that’s exactly how we like it.

What are you responsible for?

• Supporting the Store Manager to deliver strong store performance and achieve sales and KPI targets

• Leading, coaching, and developing your team to unlock their full potential

• Creating memorable customer moments that keep people coming back

• Managing rosters, labour, and daily operations to keep the store running smoothly

  Maintaining high standards across product quality, food safety, and store presentation

• Building a positive, inclusive, and high-performing team culture

• Driving operational excellence while keeping the customer at the heart of everything

What’s In It For You

• A fun, high-energy environment where no two days are the same

• A supportive team and leaders who genuinely have your back

• Real opportunities to grow your career and step into a Store Manager role

• Hands-on leadership experience with a globally loved brand

• Flexible working options to suit your lifestyle

• Sweet perks including product discounts to your favourite brands and retailers

What We're Looking For

• A natural leader who loves developing people and building strong teams
• Someone hands-on, positive, and ready to lead by example every day
• Experience in retail or hospitality leadership roles as a plus
• A passion for delivering exceptional customer experiences and driving results
• Confidence, energy, and a genuine love for creating feel-good moments for customers and team alike
• Emergency and First Aid certification (desired)

Why Join Us?

At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today!