Supervisor Workshop PM Shift

Lead the Team. Drive Performance. Keep Victoria Moving. Are you an experienced Heavy Vehicle Technician or Workshop Leader ready to take the next step in your career? CMV Truck & Bus Derrimut is seeking a hands-on Workshop Supervisor to lead our Afternoon Shift Workshop Team. This is a fantastic opportunity for a strong people leader who enjoys coordinating workflow, supporting technicians, improving productivity and delivering exceptional customer outcomes. This is an Afternoon Shift role (3.30PM to 11.36PM) and applicants must be available and committed to working afternoon shift hours on an ongoing basis. If you're looking for a leadership role where you can make a genuine impact while working with a highly skilled team and industry-leading truck brands, we'd love to hear from you. 🔧 About the Role As Workshop Supervisor, you'll take responsibility for the day-to-day operations of the workshop, ensuring work is allocated efficiently, productivity targets are achieved, repairs are completed to a high standard, and technicians have the support they need to succeed. You'll be a key leader within the Service Department and play an important role in driving safety, quality and customer satisfaction. 🚛 Your Key Responsibilities 📋 Workshop Operations Allocate and dispatch repair orders to technicians Monitor workflow and job progress Ensure jobs are completed efficiently and on time Conduct quality control inspections Assist technicians with complex diagnostics and repairs Plan workshop capacity and resources Manage workshop productivity and efficiency Identify and reduce repeat repair issues 👨‍🔧 Leadership & Team Development Lead, coach and support Technicians, Leading Hands and Trades Assistants Foster a positive and productive team culture Support apprenticeship development and on-the-job training Maintain clear communication between workshop staff and service advisors Assist in achieving workshop performance targets 🤝 Customer & Business Support Ensure customers receive outstanding service Manage repair progress and customer commitments Liaise with Service Advisors, Parts and Sales teams Resolve operational issues quickly and effectively Support continuous improvement initiatives 🦺 Safety & Compliance Champion CMV's Safety First culture Promote and maintain WHS standards Ensure SOPs remain current and followed Maintain workshop security and safe work practices Report incidents, hazards and near misses promptly 👤 About You To be successful, you'll bring: Heavy Vehicle or Automotive Trade Qualification Previous workshop supervisory, leading hand or leadership experience Strong heavy vehicle industry knowledge Sound diagnostic and technical skills Excellent communication and organisational abilities Strong computer skills Current Driver's Licence Heavy Vehicle Licence (advantageous) Most importantly, you'll be a motivated leader who enjoys helping teams succeed and is committed to delivering outstanding results. What's In It For You? Competitive salary package Permanent Afternoon Shift position Work with leading truck and bus brands Career progression opportunities within CMV Group Leadership and professional development opportunities Modern workshop and equipment Employee benefits and discounts Strong team culture and support network Join one of Australia's most respected privately owned automotive groups