Social Health Care Coordinator

About us:

ATSICHS Brisbane delivers health care and community services that are culturally safe and built around the needs of Aboriginal and Torres Strait Islander peoples in the Brisbane and Logan regions. We are a community-owned not-for-profit organisation, started over 50 years ago to improve health outcomes for our people, our way. Through offering wraparound services, we support the physical, social, emotional, cultural and spiritual wellbeing of our people. We are working towards a future where our community thrives. 

Learn more at www.atsichsbrisbane.org.au 

About The Role

You can access the full Position Description by visiting our website under "Join Our Team”.

Click here to view position description

As a key member of the ATSICHS Brisbane team, the Social Health Care Coordinator effectively assesses, triages and refers clients who present, or are referred to the Social Health team. The role coordinates the intake system by screening and assessing the needs of families and individuals while operating within a strengths and priority-based framework. When assessed as being required, the care coordinator will deliver case management for clients, providing a range of assessed social and wellbeing supports to clients in meeting their holistic needs.

Duties

• ​​Provide effective first point of engagement with families and individuals in a welcoming manner, assess/screen their suitability for Social Health services, and, with the support of the team, allocate them for the appropriate service (case management, counselling or psychology).
• Clients are provided with individual case management sessions.
• Manage Clients during a crisis and de-escalate towards securing sustainable and long-term assistance.
• Continually engage with allocated clinic(s) to support medical staff in identifying referrals and managing social-emotional wellbeing issues. 
• Work as part of a multi-disciplinary team including Psychologists, Counsellors, GPs, Aboriginal Health Workers and Allied Health staff. 

 

Culture  

• Everything we do is driven by a deep connection to Aboriginal and Torres Strait Islander peoples. 

• We’re united in our purpose to improve lives, strengthen families, and support our communities to thrive.

• We embrace innovation, new technologies, and evidence-based approaches to meet the evolving needs of our community. 

• You’ll be supported by a welcoming culture where your voice is heard, your strengths are valued, and your wellbeing matters. 

• We celebrate achievements, value collaboration, and make work an enjoyable and fulfilling place to be.

 

Benefits 

• Starting salary of $88,017 + super.

• Permanent full-time position.

• Salary package up to $15,900 net and add Entertainment Benefits up to $2649 every Fringe Benefits Tax (FBT) year.  

• Flexible rostering hours / 9 day fortnight options available. 

• Work for an organisation that values growth and innovation to provide culturally safe community and health care.  

• You’ll be supported with training, access to learning and development opportunities (including LinkedIn Learning) as well as career progression pathways. 

• Employee Assistance Program — access up to six free and confidential sessions in any two-year period. 

• Annual staff gathering, team building days, and team social gatherings.  

• ​​Bachelor qualification in either Social Work/Human Services/ Behavioural Science/ Social Science/ Psychology/ Criminology/ Allied Health/ AOD/ Occupational Therapy/ Sociology/ Public Health or relevant field.

AND

• ​​Demonstrated ability to apply a high level of practice judgement when working with clients in setting and achieving goals. 
• ​Ability to work with a culturally and socially diverse group of clients, and to apply a culturally responsive framework to guide interventions, with the support of staff and management.  
• ​Ability to work with diverse people and presentations in providing case managed SEWB supports.  
• ​Demonstrated ability to record accurate and consistent case notes.  
• ​Demonstrated ability to work with a minimum of direction and to effectively communicate with and work collaboratively as part of a multi-disciplinary team, and to contribute to the development of creative and innovative services. 

Additional Requirements

• National Police clearance.
• Working with Children's Card (Blue Card) or be eligible to apply.
• Driver's Licence.
• Evidence of working rights.

Preferred

• ​​Previous experience in a multi-disciplinary team environment. 
• ​Previous experience working in an Aboriginal Medical Service​.

Other Information  

ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered.

How to apply

If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.

Only successful applicants will be contacted.