Duty Manager
Waymark Hotels
via livehire.com
- Location
- Queensland
- Type
- Full-time
About the role
Hotel Duty Manager
Location: Weipa, QLD
Work Type: Full Time.
About Us
The Albatross Bay Resort is located on the stunning west coast of Cape York Peninsula. It is a fast-paced, customer-focused hotel in the heart of Weipa, we feature a Sports Bar, Bistro, TAB, Keno, and Pokie facilities. We pride ourselves on delivering cold beverages, great food, outstanding entertainment, and friendly service to our local community and travellers alike.
The Role
We are seeking a reliable, experienced, hands-on Duty Manager to join our team. In this role, you will oversee daily operations, mentor a tight-knit team, and ensure our guests enjoy an exceptional experience.
What You’ll Do:
- Lead with Impact: Oversee daily front-of-house operations across the Sports Bar, Bistro, TAB, Keno, and Gaming lounge.
- Inspire Your Team: Motivate, mentor, and develop staff, maintaining a culture of community, teamwork, and inclusiveness.
- Elevate Guest Experiences: Act as the primary point of contact for guests, smoothly handling inquiries and resolving floor issues.
- Drive Efficiency:
Manage staff rostering, stock control, and daily operations to keep things running smoothly.
- Champion Safety & Compliance Uphold all health, safety, and liquor and gaming requirements.
What We’re Looking For:
- Proven leadership experience in a busy pub environment.
- A positive attitude with the ability to thrive in a fast-paced environment.
- Strong communication skills and a passion for exceptional customer service.
- Flexibility to work a hospitality roster including nights, weekends, and public holidays.
- Solid understanding of cash handling, stock control, and hotel operations.
Mandatory Licences & Qualifications:
- Current QLD Responsible Service of Alcohol (RSA)
- Current QLD Responsible Service of Gambling (RSG)
- QLD Responsible Management of Licensed Venues (RMLV) & Approved Managers License
- Customer Liaison Officer (CLO)
- First Aid Certificate, Forklift Licence highly regarded
Why You’ll Love Working with Us:
- Subsidised Onsite Accommodation and daily evening meal: Enjoy the convenience and comfort of discounted housing right where you work.
- Career Growth: We invest in our people with ongoing training and pathways to senior management.
- Unbeatable Location: Experience the ultimate North Queensland lifestyle in Weipa—famous for its world-class fishing, stunning waterfront sunsets, and outdoor adventures.
- Close-Knit Culture: At 'The Alby', we work hard, support each other, and operate like a family.
- Recognition & Rewards: We celebrate milestones and reward high performance with real advancement opportunities.
To Apply:
If you are ready for your next adventure, click "Apply for this job" and attach your current resume along with a brief cover letter.
via livehire.com
