ER Specialist

About the organisation
Our client is a large, well-established and purpose-driven organisation with a diverse workforce and a strong commitment to delivering meaningful outcomes for the communities it serves.

With a complex operational environment and a focus on continuous improvement, the organisation is seeking an experienced ER Specialist to join its broader People & Culture function.

This is an exciting opportunity to join a team focused on strengthening its employee relations capability, building trusted relationships across the business and creating a more proactive and collaborative approach to managing workplace matters.

About the role
Reporting to the Employee Relations Manager, the ER Specialist will play a key role in providing specialist advice and support to leaders across the organisation.

Working closely with HR Business Partners and operational stakeholders, you will manage a broad range of employee relations matters, providing practical, commercially considered advice while building leadership capability and supporting positive workplace outcomes.

Key responsibilities will include:

• Managing complex employee relations matters, including performance management, grievances, disciplinary matters, complaints and ill or injured worker cases.
• Conducting and supporting workplace investigations, ensuring fair, consistent and timely outcomes.
• Providing specialist advice on employment legislation, awards, enterprise agreements and organisational policies.
• Coaching and supporting leaders to confidently navigate challenging employee matters.
• Building strong, trusted relationships with stakeholders across a diverse and complex operational environment.
• Supporting the development and delivery of employee relations training, policies and continuous improvement initiatives.
• Contributing to broader HR projects and initiatives to strengthen the effectiveness of the ER function.

About you
You will be an experienced ER Specialist who brings strong technical expertise, sound judgement and a genuine passion for partnering with leaders to achieve positive outcomes.

You will be comfortable navigating complex and sensitive matters, balancing legislative requirements with practical solutions and building credibility with stakeholders at all levels.

To be successful, you will bring:

• Demonstrated experience managing a broad range of complex employee relations matters and workplace investigations.
• Strong working knowledge of employment legislation, industrial instruments and ER frameworks.
• Excellent stakeholder engagement, influencing and coaching capability.
• Strong analytical, problem-solving and decision-making skills.
• The ability to manage competing priorities and sensitive matters with professionalism and discretion.
• Relevant tertiary qualifications in Human Resources or a related discipline, or equivalent practical experience.
• Experience working within a large, complex or operational organisation will be highly regarded.

What's on offer?
This is a fantastic opportunity to join a purpose-driven organisation where you can make a genuine impact on the employee experience and the way employee relations is delivered across the business.

You will work alongside experienced HR professionals, contribute to the ongoing development of the ER function and have the opportunity to build meaningful relationships with leaders across a diverse workforce.

If you are an experienced ER Specialist looking for your next challenge in a collaborative and evolving environment, we would love to hear from you.