Listed 3 days ago
Practice Officer - APS 4
Calleo
Apply
via calleo.com.au
Client & Sales Administration
- Location
- Hobart, TAS
- Type
- Full-time
About the role
Practice Officer – APS 4
Overview
Our Federal Government client is seeking a Practice Officer at the APS 4 level.
This role provides exceptional customer service and administrative support to individuals accessing health and wellbeing services, both in person and via telephone. Working as part of a multidisciplinary service environment, the position plays a key role in ensuring the smooth delivery of client services through effective operational, administrative, and office management support.
The successful candidate will contribute across a range of service delivery and business support functions, maintaining accurate records, coordinating administrative processes, and supporting the delivery of high-quality client outcomes. The role may also include the supervision and guidance of Service Support Officers, including workload allocation, performance monitoring, and day-to-day team coordination.
Skills and Experience
How to apply
Due to the nature of this role, this job is open to Australian Citizens only. The successful person will be required to hold a current Working with Children (WWC) and/or Vulnerable People Checks/Clearance prior to commencing in the position.
Apply directly or for more information on this role, please email kathryn.buttigieg@calleo.com.au
Calleo is an equal opportunity employer, and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.
Follow Calleo on LinkedIn and visit our website to keep up to date on all our current job vacancies:
www.linkedin.com/company/calleoresourcing
www.calleo.com.au
- 12 month Labour hire contract
- Hourly rate ranging $54.88 - $58.53 + super
- Hobart, Tasmania location
Overview
Our Federal Government client is seeking a Practice Officer at the APS 4 level.
This role provides exceptional customer service and administrative support to individuals accessing health and wellbeing services, both in person and via telephone. Working as part of a multidisciplinary service environment, the position plays a key role in ensuring the smooth delivery of client services through effective operational, administrative, and office management support.
The successful candidate will contribute across a range of service delivery and business support functions, maintaining accurate records, coordinating administrative processes, and supporting the delivery of high-quality client outcomes. The role may also include the supervision and guidance of Service Support Officers, including workload allocation, performance monitoring, and day-to-day team coordination.
Skills and Experience
- Lead and support a team of Level 3 Service Support Officers, including performance monitoring, workload management, priority setting, and staff development.
- Deliver front-of-house and administrative support across multiple service streams, ensuring accurate data entry and record management.
- Act as the primary escalation point for enquiries from clients, contracted health providers, and external stakeholders.
- Coordinate and maintain client information, correspondence, and records across internal systems, referral platforms, and client management databases.
- Support financial administration activities, including procurement documentation, invoice processing, payment reconciliation, and expenditure tracking.
- Provide office and operational support across centre and regional locations, managing facilities, assets, IT resources, and travel arrangements.
How to apply
Due to the nature of this role, this job is open to Australian Citizens only. The successful person will be required to hold a current Working with Children (WWC) and/or Vulnerable People Checks/Clearance prior to commencing in the position.
Apply directly or for more information on this role, please email kathryn.buttigieg@calleo.com.au
Calleo is an equal opportunity employer, and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.
Follow Calleo on LinkedIn and visit our website to keep up to date on all our current job vacancies:
www.linkedin.com/company/calleoresourcing
www.calleo.com.au
Apply
via calleo.com.au
