APS4 Practice Officer

We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking an APS4 Practice Officer for a trusted client located in Hobart, Tasmania.

 

The important parts:

• Pay: $55–$60 per hour + Super
• Duration: 12-month labour hire contract
• Hours: 37.5 hours per week | Working pattern to be agreed with the hiring manager

 

What you will be required to do:

You’ll provide front-of-house customer service and operational and administrative support to a team delivering counselling and support services to veterans and their families. Working with clients, clinical staff and external providers, you’ll help coordinate referrals, maintain accurate records and keep daily practice operations running smoothly.

• Providing reception and telephone support, responding to enquiries and acting as the first escalation point for clients and service providers
• Coordinating client referrals, correspondence, data entry and records across referral platforms and client management systems
• Coordinating administration for group programs and mental health literacy workshops, and assisting with staff and provider induction
• Preparing procurement documentation, processing invoices, reconciling payments and tracking expenditure
• Supporting office, property, asset, IT and travel requirements, along with quality assurance, compliance, audits and reporting
• Supporting service support staff with task allocation and training needs, while building productive stakeholder relationships

 

To be successful in the role you will:

• Bring customer service and administrative skills, with the ability to manage a diverse, high-volume workload
• Communicate clearly and sensitively, build rapport and understand the needs and challenges of veterans and their families
• Maintain accurate data and documentation, work with client management systems and handle confidential information responsibly
• Work collaboratively, prioritise tasks and support quality service delivery, financial administration and continuous learning
• Be an Australian citizen, complete a Nationally Coordinated Criminal History Check and pre-commencement security checks, and be able to obtain and maintain a Baseline security clearance. A relevant Working with Children and/or Vulnerable People check is required before commencement and must remain valid throughout the engagement

 

What’s on offer for you:

• A meaningful role supporting services for veterans and their families
• An opportunity to work alongside clinical and service delivery teams
• A Hobart-based opportunity with flexible arrangements to be agreed with the hiring manager
• A 12-month contract offering 37.5 hours per week, with no formal qualifications required

 

Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services, and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’s work together.

If you’re ready, click apply now or contact our branch on 03 9252 2222

Synergie Australia connects people with safe, rewarding work across Australia. From temporary roles to permanent opportunities, we support you at every stage of your career. Learn more and view current opportunities at www.synergieaustralia.com.au