Human Resources Officer

Human Resources Officer

·        Help children have the best start in life through high quality education & care.

·        Improve outcomes for children and families in early education and care.

·        Join an expert team working across governments at the national level.

About ACECQA

We want children in Australia to have the best start in life through quality education and care.

We provide national leadership on the implementation of the National Quality Framework (NQF) and collaborate with the Australian and state and territory governments to:

·        implement changes that benefit children birth to 13 years-of-age and their families

·        monitor and promote the consistent application of the Education and Care Services National Law across all states and territories

·        support the early childhood education and care sector to improve quality outcomes for children

We strive for innovation and continuous improvement and are committed to keeping the sector and the community informed with the latest developments in early childhood education and care.

ACECQA is committed to being a child-safe organisation, implementing the National Principles for Child Safe Organisations and actively promoting the safety and wellbeing of children.

The Role

The Human Resources Officer implements, monitors, coordinates and supports a broad range of human resources functional areas, services, projects and initiatives with a primary emphasis on payroll administration to support ACECQA’s operations. 

This role is full-time and fixed term to 30 June 2027 at ACECQA Band 4 ($91,867- $102,446).

Key Accountabilities

·        Adhere to the spirit and practice of ACECQA’s Code of Conduct, contribute to an inclusive and agile performance culture, and role model ACECQA’s values and behaviours.

·        Coordinate and execute administrative tasks associated with the payroll cycle and maintenance of ACECQA’s Human Resource Information System (HRIS), ichris, including maintaining accurate employee records to ensure compliance with organisational policies and regulations and provide payroll information to employees.

·        Manage the HR Enquiries inbox, ensuring all requests are responded to in a timely manner, proactively developing customer relationships, resolving moderately complex issues and, anticipating and providing solutions to meet customer needs.

·        Manage the preparation of HR documentation as required, including offer letters, contract extensions, temporary appointment letters and assisting with recruitment activities as required.

·        Assist in processing the payroll for employees accurately and in a timely manner.

·        Support the collection of data and assist in the preparation of standard reports and analysis to support management decision making and effectiveness.

·        Create, maintain and monitor ACECQA’s personnel files, ensuring compliance with legislative requirements.

·        Provide advice on HR policies and procedures, including through email enquiries and internal communications, to enhance and promote ACECQA’s effectiveness.

·        Develop and maintain internal networks and relationships to lead and encourage managers and team members to follow examples set according to ACECQA’s policies and procedures.

·        This role must also be prepared to offer support to other team members as required.

Key Selection Criteria

·        Sound knowledge, skills and experience working in a Public Sector HR environment supported by a qualification or equivalent work experience.

·        Proficient user of business and human resources tools and technologies, including Microsoft Office, HR/payroll software, and electronic document management tools.

·        Demonstrated ability to work collaboratively and share relevant information in order to achieve organisational goals.

·        Demonstrated ability to confidently present messages in a clear, concise and articulate manner using a variety of written and oral styles.

·        Demonstrated ability to apply critical thinking and analytical skills to identify patterns and relationships and apply solutions to typical problems in a human resources environment.

How to apply

The closing date for applications is 19 November 2026 at 11.59pm.

Important Note: Please ensure you follow the recruitment process outlined below, otherwise you may not be considered for the role.

To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to Human Resources Officer vacancy and click Apply for Job. The application process will require you to:

·        Attach a CV of no more than 5 pages which demonstrates your ability to meet the criteria contained in the position description.

·        Provide the details of at least two referees who have directly supervised you within the last five years of employment.

·        Attach a written response to the targeted questions below of no more than 2 pages

Targeted Questions

1. Provide an example that demonstrates your experience using a human resources and payroll information system to support payroll processing, investigate a payroll matter, or administer an employee-related transaction.
2. How do you ensure payroll transactions are supported by appropriate approvals, documentation, and record-keeping requirements?

All complete applications will be acknowledged.

More information

If you have any questions about the role or recruitment process, please contact the Recruitment team at recruitment@acecqa.gov.au.  

Notice to agencies

ACECQA will not accept applications from any source other than directly from a candidate for this vacancy. Recruitment agencies must have received instructions from ACECQA in relation to a specific vacancy in order to submit applications on behalf of candidates.

ACECQA is collecting the information requested in the advertisement for the purpose of selection, recruitment and engagement of staff. ACECQA is authorised to do so by the Education and Care Services National Law. Please refer to our Privacy Policy which can be accessed at http://www.acecqa.gov.au/privacy-policy.