Receptionist

Make a difference from the front door

Are you an organised, service-oriented professional who takes pride in creating a welcoming environment and helping a busy workplace run smoothly?

SYC is seeking a Receptionist to join our Head Office team in Kent Town. As the first point of contact for SYC, you will play an important role in creating a positive experience for employees, visitors, clients and stakeholders, while delivering high-quality reception and administrative support across the organisation.

This is a diverse and hands-on role that extends beyond traditional reception duties. You will support the day-to-day operations of Head Office, provide administrative assistance to the Executive and Management Services teams, coordinate office services and resources, and work collaboratively with teams across SYC to support effective business operations.

Your Role
Your role will include, but is not limited to, the following key responsibilities:

1. Reception & Customer Service
Deliver a professional, welcoming and responsive reception service, ensuring Head Office operates efficiently and presents a positive first impression.

Responsibilities include managing enquiries, coordinating visitors and meeting rooms, overseeing mail and deliveries, maintaining office supplies and shared spaces, coordinating maintenance requests, and supporting workplace safety and corporate events.

2. Office & Business Administration
Provide flexible and responsive administrative support to the Executive, Management Services and operational teams across SYC. Responsibilities include preparing documents and reports, maintaining accurate records, coordinating meetings and projects, supporting business processes, identifying opportunities for improvement, and building effective working relationships across the organisation.

3. Corporate Accountabilities
Contribute to a safe, inclusive and professional workplace by demonstrating behaviours aligned with SYC’s Mission, Vision, Values and Code of Conduct. Responsibilities include maintaining confidentiality, complying with organisational policies and relevant legislation, protecting organisational information, contributing to team objectives and KPIs, participating in professional development, and supporting a respectful and positive workplace culture.

About You
You are an organised, proactive and service-focused professional who enjoys creating a welcoming environment and supporting the smooth operation of a busy workplace.

You will bring:

• Experience in reception, administration, customer service or a similar role.
  Strong organisational skills, attention to detail and the ability to manage competing priorities.
• Effective written and verbal communication skills and a professional, approachable manner.
• Confidence using Microsoft Office 365 and learning new systems.
• The ability to work independently, collaborate effectively and build positive working relationships.
• A commitment to confidentiality, integrity, inclusion and respectful workplace practices.
• A relevant qualification in Business Administration or a related discipline, and experience supporting a corporate office or senior management team, will be highly regarded.

For further details about the role and its requirements, please refer to the attached Position Description.

Essential Requirements
You will be required to hold and maintain a current First Aid Certificate and complete all required employment screening and clearances.

Additional benefits

• On-site Parking
• Additional day off to celebrate your Birthday*
• Enjoy salary packaging benefits
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Discounted Corporate Private Health Cover
• Employee Assistance Program (EAP)
• Wellbeing leave 
  *Qualifying periods and terms apply.

About us

• SYC exists so everyone can succeed.
• ‍We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.
• We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in people’s potential.
• Our vision of wellbeing, independence and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.
• To learn more about us, visit our website:  https://www.syc.net.au

Please complete the application process by clicking the ‘Apply Now’ button.

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply. If you require assistance completing your application, please contact our recruitment team who will be happy to support you via careers@syc.net.au.