Health Information Services Officer

St John of God Murdoch Hospital

At St John of God Murdoch Hospital our reputation for excellence in clinical care and first class tertiary level services makes us the hospital of choice for both medical professionals and patients.

Since opening in 1994, the hospital has grown to include 525 beds, 18 operating theatres, an Emergency Department, dedicated cancer care centre, WA's largest standalone endoscopy unit and a dedicated Day Procedure Unit.

We provide high-quality services for our community across emergency care, maternity services, orthopaedic surgery and integrated cancer care.

About the role

We are seeking a highly organised and detail-oriented Health Information Services Officer to join our Health Information Services team.

In this important role, you will help ensure patient health records are accurately maintained, securely managed, and readily available to support clinical care and hospital operations.

Working within a collaborative environment, you will be responsible for managing health records, scanning and indexing clinical documentation, processing information requests, and providing administrative support to the department. The role provides administrative support to the Clinical Coding team, including conducting daily ward rounds to collect records for coding priorities, maintaining coding databases, and managing coding-related inboxes to support the timely processing of health information.

The role is offered on a permanent full-time basis working 38 hours per week.

Shifts will be rostered between 6:00am and 4:00pm, Monday to Friday, in line with the department's operating hours.

Key responsibilities

• Maintaining accurate, complete and confidential patient health records.

• Retrieving, tracking, filing and archiving health records in accordance with departmental procedures.

• Preparing, scanning and quality-checking documents within the Scanned Health Record System (SHRS).

• Processing requests for patient information in line with privacy legislation and hospital policies.

• Conducting daily ward rounds to collect patient records for coding, aged care and high-revenue purposes.

• Maintaining and updating the Coding Manager Query database.

• Monitoring and managing HealthLink and Coding inboxes.

• Supporting audits, quality activities and general administrative functions within the department.

Your skills and experience

To succeed in this role, you will possess excellent communication and interpersonal skills, a high level of attention to detail, and the ability to effectively organise and prioritise your workload to meet deadlines in a busy environment.

You will be a proactive team member who can work both independently and collaboratively to achieve outcomes. Previous experience in a healthcare setting and familiarity with patient administration systems will be highly regarded, as will an understanding of continuous quality improvement and the flexibility to work a range of rostered and additional shifts when required.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

All applicants are requested to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.

We can offer you

• Salary: $71,352 to $77,022 plus 12% superannuation

• A permanent full-time position, working 38 hours a week

• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation, or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

  • Novated leasing 

  • work related expenses

  • self-education and

  • additional superannuation

• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

• Employee support through our dedicated free Employee Assistance Program (EAP)

• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

• Onsite parking available from approximately February 2027

• Access to fitness and wellbeing benefits through Fitness Passport

For enquiries, contact Kelsey Peczka, Manager Health Information and Coding Services, on (08) 9438 9651.

Position may be filled before closing date if a suitable candidate is identified

Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.