Community Engagement Liaison Officer

ARAS is seeking applications from suitably qualified candidates for the position of Community Engagement Liaison Officer (CELO) for a role in the aged care sector.

About the role

The CELO is responsible for engaging, organising and delivering community and individual engagement activities to increase awareness of aged care advocacy across South Australia.

Activities will include individual and public presentations that promote access to advocacy support for older people, including diversity groups as defined in the Aged Care Act 2024. The CELO works collaboratively with the leadership and operations teams to identify, engage and attend relevant network meetings across the State, particularly those connected to ageing communities and diversity groups. Through attendance at relevant network meetings and community engagement activities, the CELO promotes ARAS' service and records information in Salesforce for the provision of information to individuals and/or allocating case to an advocate, in line with procedures.

Key responsibilities

• Develop broader community awareness of the National Aged Care Advocacy Program [NACAP] and the role Older Persons Advocacy Network [OPAN] Member Aged Rights Advocacy Service [ARAS] provides in supporting older people, their families, and representatives

• Develop and support internal and external relationships and partnerships with community groups, charities, and volunteer organisations to improve community support and engagement

• Coordinate activities and connections with internal staff including reporting opportunities for engagement with Chief Executive to the Executive Assistant

• Develop a strategy with Team Leader to ensure contractual KPI's of 120 activities for the role are achieved

• Represent the network, or coordinate representation at events, forums, public engagements and networking meetings and at designated agency network meetings

• Deliver presentations at community events such as expos, senior forums and other community events

• Maintain up to date knowledge and understanding of the relevant legislation, guidelines, policies and procedures

About you

• A bachelor degree in community development, marketing or communications discipline, human services, community services or equivalent.

Relevant extensive experience, education and/or training in community development and/or engagement,

• Sound knowledge and experience in community engagement marketing strategies, with a focus on aged and diverse needs groups

• Established network amongst community network groups, service groups, and volunteer groups

• Excellent written, verbal communication and presentation skills

• High-level computer skills – Microsoft Office or equivalent

• Satisfactory National Police Clearance / Working with Vulnerable Persons Check required

• Vaccinations including annual influenza vaccination, and full COVID-19 vaccination

• Current driving license and willingness to drive for work purposes

• Travel throughout South Australia is required.

Applications must be made through SEEK and can be addressed to the Corporate Services Manager. Applications will be assessed as they are received, and will close on 30th September 2026. Only applicants shortlisted for interview will be notified.

More information on ARAS and the CELO role can be found by visiting our website; https://www.sa.agedrights.asn.au/