Injury Management & Return to Work Coordinator

Company Description

You may not have heard of Bapcor, but you will know our brands.

Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.

We are an ASX listed company whose business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.

In joining our team, you’ll be welcomed into a supportive business with more than 900 locations and 5,000 team members across Australia, New Zealand and Thailand.

We are committed to creating a safe, inclusive environment where our people can thrive and do their best work.

We’re also passionate about our delivering for our customers, and living our values of:

• We do the right thing
• We are in it together
• We give a damn
• We get it done

Job Description

We are seeking a highly organised and people-focused Injury Management & Return to Work Coordinator to join our Health, Safety & Wellbeing team.

Reporting to the Wellbeing & Return to Work Partner, this role will support the delivery of effective injury management and workers compensation processes across the business. You will coordinate return-to-work activities, manage claims administration, support compliance obligations and help drive positive recovery and wellbeing outcomes for team members. This role provides exposure to all Australian Workers Compensation schemes across a diverse range of businesses in retail, trade, service and supply chain operations.

This is an excellent opportunity for someone with experience in injury management, workers compensation administration or return-to-work coordination, or for someone looking to take the next step and build a career in injury management and workplace wellbeing.

Key Responsibilities

• Coordinate and support return-to-work cases, ensuring activities are completed in line with legislative and company requirements
• Prepare and manage workers compensation claim documentation, including medical certificates, wage information and supporting records
• Monitor claim progress, maintain case records and escalate risks or concerns where required
• Support the development and implementation of Return-to-Work plans and early intervention initiatives
• Act as a key liaison between employees, leaders, People & Culture, Payroll, insurers and rehabilitation providers
• Maintain accurate records and reporting within injury management systems, ensuring compliance and data integrity
• Support wellbeing initiatives and assist with the delivery of employee wellbeing programs across the business
• Assist with reporting, compliance monitoring and continuous improvement activities within the RTW function

Qualifications

You are an empathetic and detail-oriented professional who is passionate about supporting employees through the return-to-work process.

You will bring:

• Relevant qualification or equivalent experience in injury management, return to work, claims management, allied health or a related field.
• Experience in return-to-work coordination, injury management, workers compensation administration or a related field
• Knowledge of workers compensation legislation and injury management principles
• Strong administrative and case management skills
• Excellent communication and stakeholder management capabilities
• High attention to detail and data accuracy
• Strong organisational skills and ability to manage multiple priorities
• A collaborative and customer-focused approach

Additional Information

Why join Bapcor?

At Bapcor, we focus on what matters most for our customers, team members and the communities we serve.

We go the extra mile to get the job done and always live our values.

In joining our team, you can access:

• Diverse career opportunities within the Bapcor Group
• Discounts across Bapcor products and services, including our Retail and Trade brands
• Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc)
• Paid birthday leave
• Wellbeing support
• Novated leasing and more

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email [email protected]

No Recruitment Agencies Please!

While we understand that recruitment agencies would love to offer their support, we kindly request all agencies to refrain from contacting us regarding this job posting. All applications should be submitted directly by candidates.