Customer Experience Associate

Customer Experience Associate – Join a Leading Water Purification Company!

Why Join Us?

• Monday to Friday business hours—enjoy work-life balance!

• Ongoing career development and training—grow within a supportive team.

• Work with cutting-edge technology to deliver seamless customer experiences.

• Be part of an industry leader in the water purification sector.

• Achieve personal and team success with a sales focus and rewards.

• Join a passionate, Australian-owned company making a real difference.

• Convenient Dudley Park location—easy to get to!

Why Puratap?

Join a proven and successful Australian-owned company making a real difference in people’s lives. As a Customer Experience Associate, you’ll not only be part of a growing market but also help deliver clean, pure water to households across South Australia. Enjoy a dynamic, supportive team environment, career development opportunities, and business hours that allow you to balance work and life.

About Puratap

At Puratap, we’re passionate about providing high-quality, clean water to households across South Australia. With 25+ years of experience, we’re not just a business – we’re a close-knit team committed to excellence and customer satisfaction. Join us in our Dudley Park call centre, where you’ll receive support, training, and development as part of a company that values both its people and its customers.

About the Position

As a Customer Experience Associate, you’ll engage with both new and existing customers through inbound and outbound calls, providing them with top-notch service while promoting the benefits of unlimited pure water. You'll use state-of-the-art technology to ensure seamless communication and an exceptional customer experience.

What We’re Looking For

We’re looking for someone who is:

• Proud to represent our brand and share our message of clean, pure water

• Dedicated to providing exceptional customer service with a friendly, positive attitude

• Confident in phone and email communication with a diverse customer base

• A reliable team player who thrives in a supportive, fast-paced environment

• Motivated by achieving sales targets and contributing to company success

• Previous experience in customer service is a plus, but enthusiasm and willingness to learn are key!

Why Apply?

If you’re motivated, tech-savvy, and eager to develop your customer service skills with a supportive team, we want to hear from you! Join us at Puratap and help us continue to lead the way in delivering pure water to homes across South Australia. Apply today and start your journey with us!