NDIS Support Worker

Job Description

This role involves providing consistent, therapeutic 2:1 support to a young person with complex support needs.

The young person benefits from calm, predictable and relationship-based support from workers who can build trust, maintain clear boundaries and remain regulated during periods of heightened emotion or distress.

The Role Includes Supporting With

Daily routines and independence skillsCommunity access and meaningful activitiesSchool attendance and engagement where requiredEmotional regulation and behaviour support strategiesSocial skills, communication and positive relationshipsEngagement in interests such as cooking, gaming, technology, board games and creative activitiesMaintaining a safe, structured and low-arousal environmentFollowing Behaviour Support Plans, risk assessments and approved restrictive practice requirements where applicableAccurate documentation and communication with the broader support team

You will work as part of a multidisciplinary team, alongside family, behaviour support, psychology, psychiatry and other relevant stakeholders.

We are looking for workers who are calm, confident, emotionally regulated and genuinely interested in building a long-term therapeutic relationship with the young person. Consistency is particularly important, so applicants must be able to commit to regular set shifts.

This is not simply a community access role. It requires workers who understand that behaviour is communication and who can provide safe, respectful and person-centred support during both everyday routines and more challenging moments.

Roster: Monday to Friday, with shifts scheduled between 6:00am and 6:00pm. Applicants must have availability within these hours and be able to commit to regular, consistent shifts.

Requirements

We are seeking support workers who are calm, consistent, emotionally regulated and confident working within a therapeutic support environment.

Successful Applicants Will Ideally Have

Experience supporting young people with complex behaviours and psychosocial needsExperience working with Autism, ADHD, PDA profiles, anxiety, OCD traits and emotional dysregulationA strong understanding of trauma-informed, person-centred and positive behaviour support approachesConfidence responding to behaviours of concern, including periods of escalation, self-harm risk or aggressionAbility to follow Behaviour Support Plans, risk assessments and restrictive practice protocolsStrong communication skills and the ability to work collaboratively with family, clinicians and the broader multidisciplinary teamAbility to maintain professional boundaries while developing genuine, trusting relationshipsReliability and capacity to commit to regular, set shiftsAccurate case noting, incident reporting and handover skillsA patient, non-judgemental and low-arousal approach

Certifications

Applicants Must Hold, Or Be Willing To Obtain

NDIS Worker Screening ClearanceWorking with Children Check / Blue CardCurrent First Aid and CPRCurrent Australian Driver LicenceReliable, comprehensively insured vehicleRelevant NDIS Worker Orientation and mandatory trainingAppropriate qualifications and/or demonstrated experience in disability, youth, mental health, community services or a related field

Previous experience in complex youth support, therapeutic residential care, child protection, youth justice, mental health or behaviour support would be highly regarded.

Working Hours

Hours may vary based on roster