Rates Officer

Rates Officer

Love working with numbers, solving problems and helping customers? Join the City of Canning as a Rates Officer and play a key role in supporting our community and keeping our revenue services running smoothly.

About the role

Reporting to the Leader Revenue, you'll be responsible for a variety of rating and revenue functions, including property ownership updates, rate transactions, pensioner rebates, customer enquiries and outstanding rates management. You'll work closely with internal stakeholders, residents, settlement agents and government agencies to deliver accurate, timely and customer-focused services.

A snapshot of your new role:

• Managing property and rate record updates and transactions

• Processing pensioner rebates and deferment applications

• Assisting with outstanding rates recovery activities

• Responding to customer, solicitor and settlement agent enquiries

• Supporting the preparation of annual rate notices and related correspondence

• Negotiating payment arrangements and providing advice on rating matters

• Maintaining accurate records and ensuring data integrity

What you will bring to the role:

• Demonstrated experience in rates administration or a related local government revenue function, with an understanding of rating processes and practices.

• Sound knowledge of relevant legislation, including the Local Government Act 1995 and Rates and Charges (Rebates and Deferments) Act 1992.

• Well-developed customer service, communication and stakeholder engagement skills, with the ability to resolve issues professionally and effectively.

• Strong administrative, organisational and time management skills, with a high level of attention to detail and proficiency in Microsoft Office applications and database systems.

• Current Satisfactory National Police Clearance.

For a closer look at the role please refer to the Position Description attached to the vacancy in our recruitment portal.

Why you will love working at the City!

• A Permanent Full-Time role in a welcoming and thriving council.

• Work-life balance with a monthly rostered day off or ability to access a 9-day fortnight.

• $80,641.60 - $85,045.06 per annum + super.

• 17.5% paid Annual Leave Loading for when you take annual leave.

• We match super contributions to help you save for your future.

• Discounted health insurance, free flu vaccinations, skins checks and other well-being events.

• Great year-round wellbeing and social calendars!

• Free on-site parking.

• Free confidential Employee Assistance Program for personal and professional support.

• Genuine commitment to learning and development.

• Membership to Canning and Riverton Leisureplexes (gym, aquatics, sauna, group fitness).

Impact the Community in a Big Way

The City of Canning aims to be a welcoming and thriving city, giving our people an opportunity to thrive through work that truly makes a difference!  With a population of around 100,000 over 64 square km of land, we provide services to support and develop our community every day. We believe that engaging people with diverse backgrounds and all abilities will assist in delivering superior services to our community and are committed to the principles of equal opportunity for all.

Canning welcomes you to apply:

To view the position description or complete an application including your Resume and Cover Letter (PDF format preferred) visit www.canning.wa.gov.au/jobs, select the position and click “APPLY”.  You may also contact Graham Johnson, Coordinator Revenue on **************@canning.wa.gov.au for a confidential discussion.  The City will not be accepting candidates through agency at this time.

Applications are open until 5 pm, Friday 11 September 2026. We reserve the right to contact applicants and close the advertising period early.

The City of Canning is a child safe organisation and reserves the right to request the relevant working with children qualification from prospective candidates where required.