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Total GP Care Norwood
About the role
About us
Total GP Care Norwood offers both traditional GP services and Urgent Care Services (Total Urgent Care) to help ease the burden on our hospital system. Our Norwood site has a large treatment area equipped to deal with a range of minor injuries and illnesses, and is complemented with onsite radiology, pathology, specialists and allied health. Along with the experienced doctors and nursing support, we aim to provide outstanding patient care in an efficient and timely manner.
Qualifications & experience
Best Practice software Basic IT skills
Experience working in medical reception desirable
Excellent interpersonal skills for interaction with patients
Tasks & responsibilities
Taking phone calls, booking in patients on Best Practice software and dealing with patient administration queries.
Processing of billings via Best Practice through the use of HiCaps and Tyro.
Scanning, faxing, emailing and other correspondence.
Benefits
Flexible rostering with extended clinic operating hours (7 days per week). This includes working outside of business hours, during weekends and/or on public holidays. Penalty rates apply for after hours work.
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