Senior Exports Operator

Join a growing, high-performing logistics business where experience, initiative and commercial thinking are valued.

About the role

Seabridge Logistics Group is looking for an experienced Exports Operator to join our Brisbane team.

This is an opportunity for an accomplished air and sea freight all-rounder who knows how to take ownership of shipments, solve problems and get things done. We’re looking for someone who brings more than strong forwarding knowledge, you’ll have sound commercial judgement, communicate confidently with customers and suppliers, and understand the importance of both operational performance and commercial outcomes.

The role offers broad exposure across our forwarding operation and would suit someone who enjoys being accountable for their work, contributing to improvements and becoming a trusted senior member of the team.

For the right person, there is scope to broaden your responsibilities, contribute beyond day-to-day operations and continue developing your career as the business grows.

Why join Seabridge?

• Broad operational exposure: work across air and sea freight within multiple verticals

• Ownership and autonomy: manage your work end-to-end and be trusted to make decisions

• Commercial involvement: direct contribution to customer outcomes and operational improvements

• Leadership opportunity: potential to mentor others and develop into greater team responsibility

• Performance rewards: competitive salary plus quarterly bonus structure

• Strong and supportive team environment: work alongside experienced forwarding and customs professionals

• Convenient Brisbane location: Eagle Farm office with free onsite parking

What you'll be doing

• Manage air and sea freight import and export shipments from booking through to completion

• Coordinate with customers, overseas agents, shipping lines, airlines, transport providers and other stakeholders

• Proactively manage exceptions, delays and operational issues through to resolution

• Review freight costs, vendor charges, job profitability and execute quotations where required

• Identify commercial risks and opportunities within day-to-day forwarding activities

• Provide practical solutions that balance service, cost and operational requirements

• Build strong relationships with customers and become a trusted point of contact

• Support procurement, rate management and supplier negotiations where required

• Contribute to process improvements, systems utilisation and operational efficiency

• Support and mentor less-experienced team members

• Work collaboratively across the exports department, customs, sales and management

What we're looking for

You’ll already have solid freight forwarding experience and be comfortable operating independently across a busy portfolio.

Ideally, you will bring:

• Proven freight forwarding experience across air and sea freight

• The ability to autonomously manage shipments end-to-end

• Strong problem-solving skills and a reputation for following issues through to completion

• Commercial sensibility – across stakeholder management, procurement and operational decision-making

• Excellent organisation and the ability to prioritise in a fast-moving environment

• A proactive mindset - you identify what needs to happen and take ownership of making it happen

• Strong attention to detail without losing sight of the broader commercial and customer outcome

• The ability to positively influence, support and mentor others

• Cargowise experience is preferable

The person we're looking for

Technical forwarding experience is important, but how you operate is equally important.

We’re looking for someone who takes ownership, follows through on commitments and maintains momentum. Someone who can make sensible decisions, communicate early when something isn't going to plan, and find solutions rather than simply escalating problems.

You’ll understand that great freight forwarding is not just about moving shipments, it’s about delivering reliable customer outcomes, protecting commercial performance and continuously finding better ways to operate.

If you're an experienced freight forwarder looking for greater ownership, broader exposure and the opportunity to make an impact within a growing logistics business, we would love to hear from you.

About us

Seabridge Global Logistics is a leader in international freight forwarding and customs brokerage across Australia and New Zealand. We deliver smart, reliable supply chain solutions for some of the world’s most recognised brands, with specialist expertise in food and beverage, retail, agribusiness, and liquid logistics.

Backed by the global strength of the Cardinal Group, we combine scale, technology, and worldwide reach with the agility, service, and personal touch of a local partner. We’re committed to innovation, professional growth, and creating an environment where your ideas and contributions make a real impact.